OfferUp is a legitimate and widely used marketplace, but it functions essentially as a digital garage sale where safety depends heavily on your own caution. While the platform provides tools like in-app payments and buyer protection for shipped items, local cash transactions offer zero protection and are considered final. Users frequently report scams, poor customer support, and billing issues, so you should only use it if you are prepared to screen buyers or sellers carefully and stick strictly to the platform's safety guidelines.
Video reviews
Pros
- Legitimate, widely-used US marketplace
- Effective mobile app design for local search
- Built-in buyer protection for shipped, app-paid items
- In-app messaging protects personal contact information
Cons
- Local cash deals have no protection and are final
- Frequent scam reports and common fraud tactics
- Poor customer support and reliance on AI/automated responses
- Billing/subscription transparency issues and difficult cancellation processes
- Inconsistent user experience with glitches and navigation issues
⚠ Red flags
- Requests to move communication off the platform (e.g., text, WhatsApp)
- Requests to pay outside the app (e.g., Zelle, CashApp, gift cards)
- Urgent or suspicious behavior, such as overpayment offers or "verification codes"
- "Too good to be true" pricing or stock photos instead of real images
Safety signals
Third-party ratings
Facts
Better options
Why switch: Ties users to social profiles, often reducing anonymity and potential for scam behavior.
Offers more established buyer/seller protection frameworks for shipped items.
Based on 8 sources
OfferUp Review 2026: Legit & Safe? Trust Score 62/100Is OfferUp Legit? What You Need To Know Before Buying Or SellingOfferUp App Review 2026: Buy, Sell & Avoid Scams Safely - ShelafIs OfferUp a Scam?OfferUp Reviews | Read Customer Service Reviews of offerup.comCommon buying and selling scams – OfferUp SupportOfferUp Scams: How to Buy and Sell Safely | IsThisAScamOfferUp, Inc. | BBB Business Profile | Better Business BureauBuyer reports
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