Is moleskine.com legit?
Yes. HasTrust rates moleskine.com Trusted (85/100), checked 2026-07-01: Classic, well-regarded product design (when received); Wide range of sizes and formats available.
What we measured
Why this score?
Our own checks found no measured risk signal for moleskine.com: nothing we measured on the site counts against it. The domain was registered 26 years ago, and it has been on the public web since 2001. Its HTTPS certificate is valid. We rate it Trusted on what we measured ourselves; the score breakdown lists every signal. Reviews and claims from other sites are shown separately and do not count.
Video reviews
Pros
- Classic, well-regarded product design (when received)
- Wide range of sizes and formats available
Cons
- Extremely poor customer service reputation for online orders
- Numerous reports of missing items and failed delivery refunds
- Reports of difficulty returning products and non-responsive support
- Recent complaints regarding declining product quality and ink bleed-through
- Consistently low Trustpilot scores (around 1.5/5) for the online store
- Multiple reports of non-responsive customer service and failed order fulfillment
- Users report high costs and difficulties in trying to return items or obtain refunds
Better options
Why switch: You can purchase Moleskine products in person at various retailers, which avoids the significant customer service and delivery issues reported with their online store.
What web sources say (not checked by us)
Third-party ratings
Facts
Based on 8 sources
Store Moleskine Reviews 213Store Moleskine Reviews | Read Customer Service Reviews of store.moleskine.comConditions of Sale | MoleskineTerms and Conditions | MoleskineMoleskine Reviews 2026 - Read Before You Buy | ThingtestingWhat does the Moleskine warranty cover? For how long? | MoleskineConditions of Sale | MoleskineMoleskine Reviews 45💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
- Check the returns policy and delivery time before ordering.
- We keep tracking this site — check back here if anything feels off later.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — DigiCert Inc, expires 2026-10-25 | TLS handshake from our servers | before 2026-07-01 |
| Domain registration | 2000-02 (26 years old) | RDAP registry record | before 2026-07-01 |
| First seen on the web | 2001 | Internet Archive | before 2026-07-01 |
| Popularity rank | #13027 on Majestic Million | Majestic Million list | before 2026-07-01 |
| Contact & legal pages | email, address | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 4 recorded points since 2026-07-01, 20 → 85 | HasTrust score model |
Buyer reports
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Checked 98 days ago. · How we score →
Shop policy, from their own pages
Their own policy page says: you can return items within 14 days; you pay the return shipping; refunds go back to your original payment method; standard delivery takes 4–9 days.
What their page says, word for word
- “To qualify for our return terms you must place your return request within 14 days of the receipt of your parcel, or within the term established by the mandatory regulations applicable in the country where you reside, if this is longer.” — their page
- “The cost of returning the goods shall be borne by the User.” — their page
- “The refund will be automatically processed using the original payment method and you will receive confirmation via the email address indicated on the order.” — their page
- “Estimated time of delivery: 4-9 DAYS” — their page
Read on 2026-10-05. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is moleskine.com legit?⌄
Trusted. HasTrust trust score: 85/100. Our own checks found no measured risk signal for moleskine.com: nothing we measured on the site counts against it. The domain was registered 26 years ago, and it has been on the public web since 2001. Its HTTPS certificate is valid. We rate it Trusted on what we measured ourselves; the score breakdown lists every signal. Reviews and claims from other sites are shown separately and do not count.
Is moleskine.com a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the moleskine.com trust score?⌄
HasTrust rates moleskine.com 85/100 (Trusted). Unsure
What is the return policy of moleskine.com?⌄
Their own policy page says: you can return items within 14 days; you pay the return shipping; refunds go back to your original payment method.
How long does delivery from moleskine.com take?⌄
Their own shipping page says standard delivery takes 4–9 days.
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