Lupient Buick GMC is a well-established, legitimate dealership with a long history in the Twin Cities and high marks for price transparency. While they are generally considered a trustworthy option, customers should be aware that their documentation fee of $350 exceeds the legal $125 cap in Minnesota, and recent reviews have highlighted some negative experiences regarding vehicle service and staff communication. It is recommended to negotiate the doc fee and maintain clear communication during any service or purchase process.
Video reviews
Pros
- High price transparency, with quotes typically matching advertised prices.
- Minimal use of mandatory add-ons compared to industry averages.
- Well-established and long-standing presence in the Twin Cities.
Cons
- Documentation fee exceeds the Minnesota legal cap of $125.
- Recent customer reports of poor service experiences, including vehicle damage and communication issues.
- Mixed reviews regarding sales responsiveness and service quality.
⚠ Red flags
- Documentation fee of $350 exceeds the state's legal limit of $125.
- Reports of poor service experiences and damage to vehicles during maintenance.
Safety signals
Third-party ratings
Facts
Better options
Why switch: While this dealer is transparent, always compare out-the-door pricing with other regional dealerships to ensure you are getting the best deal. Always request an itemized quote to check for unnecessary add-ons.
Based on 8 sources
Lupient Buick GMC Review: Grade A — Fees & Add-onsLupient Buick GMC - Golden ValleyLupient Buick GMC - Buick, GMC, Service Center - Dealership RatingsLupient Buick GMC - Apple MapsLupient Automotive Group | BBB Business Profile | Better Business BureauLupient Buick GMC | New & Used Car Dealer in Golden Valley, MNHours of Operation | Buick & GMC Dealership in Golden Valley, MNLupient Buick GMC in Golden Valley, MN | Lupient Automotive GroupBuyer reports
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