Is Lulus Legit for Dresses?
HasTrust rates Lulus Mixed (68/100), checked 2026-06-23: Return fees ($5.95 deduction) and a relatively short 21-day window; Refunds are sometimes issued as store credit rather than back to original payment methods; Inconsistent sizing and fabric quality across different items.
Wondering if Lulus is legit for dresses? HasTrust gives Lulus a trust score of 85/100 (Trusted), confirming it's a legitimate, well-established US fashion retailer that's safe to use. Most shoppers report positive experiences, but it's worth noting the 21-day return window and $5.95 return fee, and checking reviews and customer photos since sizing and fabric quality can vary by item.
What we measured
Why this score?
Lulus is a legitimate, well-established US fashion retailer that is safe to use. While most customers report positive experiences, shoppers should be aware of the 21-day return window and the $5.95 return fee. It is highly recommended to read user reviews and look at customer-submitted photos for specific items, as sizing and fabric quality can vary significantly.
Video reviews
Pros
- Established, publicly listed US company with a long operating history
- Generally strong Trustpilot rating (approx. 4.3-4.4/5)
- Large selection of occasion, bridal, and bridesmaid dresses
- Active community with helpful user-submitted photos and fit reviews
Cons
- Return fees ($5.95 deduction) and a relatively short 21-day window
- Refunds are sometimes issued as store credit rather than back to original payment methods
- Inconsistent sizing and fabric quality across different items
- Reports of delayed refunds and difficulty resolving disputes with customer service
- Reports of returns being denied or only refunded as store credit instead of to the original payment method
- Customer complaints regarding inconsistent quality control and sizing issues
- Occasional difficulty resolving service disputes or delayed refund processing
Better options
Why switch: Often compared for similar occasion-wear, though price points can vary significantly.
Offers a vast range of styles and generally more flexible international return options.
What web sources say (not checked by us)
Third-party ratings
Facts
Based on 8 sources
atoplegal.comscamadviser.comLulu's Fashion Lounge, LLC | BBB Complaints | Better Business BureauWe Read 100+ Reviews of lulus - Here’s What We FoundLulus Reviews 2026 | Trustindex.io - Trustindex.ioIs Lulus Legit? Uncovering the Truth Behind the Brand – MatterousLulus Reviews | Read Customer Service Reviews of www.lulus.comLulus Reviews | Read Customer Service Reviews of www.lulus.com💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Certificate expired 2026-08-26 — not re-checked since | TLS handshake from our servers | before 2026-06-23 |
| Domain registration | 1995-09 (31 years old) | RDAP registry record | before 2026-06-23 |
| First seen on the web | 1996 | Internet Archive | before 2026-06-23 |
| Popularity rank | #20145 on Majestic Million | Majestic Million list | before 2026-06-23 |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 3 recorded points since 2026-06-23, 85 → 68 | HasTrust score model |
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Checked 98 days ago. · How we score →
Frequently asked
Is Lulus legit?⌄
Mixed. HasTrust trust score: 68/100. Lulus is a legitimate, well-established US fashion retailer that is safe to use. While most customers report positive experiences, shoppers should be aware of the 21-day return window and the $5.95 return fee. It is highly recommended to read user reviews and look at customer-submitted photos for specific items, as sizing and fabric quality can vary significantly.
Is Lulus a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the Lulus trust score?⌄
HasTrust rates Lulus 68/100 (Mixed). Unsure
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