Landal GreenParks Reviews: Is It Safe to Book or Invest?

HasTrust rates Landal GreenParks Caution (32/100), checked 2026-06-23: Multiple highly serious, recurring allegations of investment fraud and financial loss reported by users on public review platforms; Consistently poor customer service experiences and high levels of dissatisfaction regarding accommodation quality; Numerous reports of issues with refunds, cancellations, and hidden charges.

Landal GreenParks is an established European holiday park operator managed by KKR, but Landal GreenParks reviews paint a worrying picture. Customers and investors report financial losses, poor property management and unresponsive service, and some allege investment scams. Given these serious complaints and consistently low ratings, our verdict is high risk: be extremely cautious and consider avoiding this service.

landal.com

32/ 100

Caution🛒 Shop🔗 https://landal.com

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Landal GreenParks is an established European holiday park operator managed by KKR. However, the company faces severe and recurring accusations from customers and investors regarding financial losses, potential investment scams, and poor property management. Given the consistently low ratings on review platforms and serious allegations involving lost life savings and unresponsive service, you should exercise extreme caution and consider avoiding this service.

What we measured

✓Domain registered 30+ years ago
✓On the public web since 1996 (Internet Archive)
✓Valid HTTPS encryption (certificate by Amazon)

Why this score?

Base reputation10

High risk needs proof of deception; nothing we measured counts against it+20

Among the most-visited sites (rank #181186)+2

Trust score32

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✓ Pros

Large, established European holiday park operator with over 250 locations
Managed by a major international investment firm (KKR)

⚠ Cons

Very low Trustpilot scores (around 1.5/5) across multiple regional pages
Multiple severe allegations of financial loss and investment-related scams involving holiday lodges
Common complaints regarding poor accommodation conditions, lack of maintenance, and broken facilities
Reports of customer service unresponsiveness, unfair cancellation policies, and difficulties in receiving refunds or security deposits back

⚠ Red flags

!Multiple highly serious, recurring allegations of investment fraud and financial loss reported by users on public review platforms
!Consistently poor customer service experiences and high levels of dissatisfaction regarding accommodation quality
!Numerous reports of issues with refunds, cancellations, and hidden charges

Video reviews

What web sources say (not checked by us)

+Clear contact/legal info

−Presence on scam-report sites (Trustpilot)

+Established business operations

Third-party ratings

Trustpilot (Landal.nl)1.5/5

Trustpilot (Landal.co.uk)3/5

Facts

Domain registered 1996-09 · 30 years old

Connection Valid HTTPS certificate

Certificate valid until 2026-11-05 (135 days) · Amazon

From web sources

Headquarters: Amsterdam, Netherlands

Owner: Kohlberg Kravis Roberts & Co (KKR)

Business Model: Large-scale holiday park operator acting as an intermediary for various accommodation owners across Europe

Based on 8 sources

Landal Greenparks APPLICATION 1.1. These general terms and conditions apply to all offers, reservations and agreements regarding all accommodations, hotel rooms, campsite pitches, and other facilities let by the rental agency (as defined below), whether or not acting as an intermediary for the owner (as defined below). 1.2. The following definitions are used in these general terms and conditions: ‘accommodation’: a hotel room, campsite pitch, holiday home, bungalow, (safari) tent, or other type of accommodation and/or facility; 'lessee' or 'you' means the person who concludes an agreement regarding the rent/use of an accommodation; 'owner' means the party on whose behalf the rental agency mediates in the conclusion of a rental agreement with you; 'park' means the park in which a rented accommodation is located; 'regulations' means the collection of regulations used for a park, in any case including the park regulations and the swimming pool regulations (if and to the extent applicable); 'rental agency' means Landal GreenParks B.V., Roompot Recreatie Beheer B.V., or one of its affiliates; and 'user' or 'guest' means the lessee and any individuals named by the lessee who use or will use the accommodation rented by the lessee; 1.3. These general terms and conditions form an integral part of the agreement between you and the rental agency, or, where the rental agency acts as an intermediary, between you and the owner. The general terms and conditions apply regardless of your (prior) reference to any terms and conditions of your own or to any other general terms and conditions. The rental agency rejects any terms to which you may refer or which you use. 1.4. When the rental agency acts as an intermediary for an owner, any rights vested in the rental agency under these general terms and conditions are also vested in the owner. 1.5. Arrangements deviating from these general terms and conditions will only be valid if agreed upon in writing. CONCLUSION OF AGREEMENT AND RESERVATIONS 2.1. The rental agency will only process reservations made online or by phone, and only if made by individuals of 21 years or older. Consequently, reservations made by individuals below that age will not be valid. 2.2. The rental agency reserves the right to refuse non-standard reservations, particularly for groups, without stating reasons, or to impose special conditions in such cases. 2.3. If the rental agency accepts your reservation for processing, the rental agency will send you a confirmation of making the reservation, which confirmation will also serve as invoice. You should check it for accuracy immediately upon receipt, and promptly notify the rental agency of any inaccuracies. 2.4. If you have not received your confirmation/invoice of making the reservation, you should contact the contact centre immediately; no claims on grounds of the reservation will be accepted should you have failed to do so. 2.5. An agreement is established between you and the rental agency, or where the rental agency acts as intermediary, between you and the owner, at the moment the rental agency has confirmed the reservation to you. You explicitly agree that the rental agency acts as an intermediary for both you and the owner. An overview of the parks for which the rental agency acts as an intermediary can be found on the website. 2.6. The agreement covers the rent of accommodations for short stay recreational purposes only. 2.7. The rental agency reminds you that reservations you make are immediately final by law. A 14-day right of withdrawal (the so-called cooling-off period) does not apply to agreements you conclude with or through the rental agency. BOOKING CONDITIONS 3.1. If you book 45 days or more before arrival, the booking terms and conditions that apply to your reservation depend on the choice you make when booking. This choice is confirmed in the booking confirmation and concerns one of the following holiday options:1. INTRODUCTION 1.1. We are Landal GreenParks UK Ltd, located at Seebohm House, Queen Street 2-4, Norwich, NR2 4SQ, with a company registration number 12995935 (“we”, “our”, “us”). Our VAT registration number is GB 374578258. 1.2. By booking with us, you confirm that you agree to comply with and accept these booking conditions and the following information which we will provide to you: (i) the accommodation rental conditions (which means all information in any specific conditions or restrictions set out in the website description of your chosen accommodations); and (ii) the Important Information section of the website or other publication we tell you about; and (iii) any other written information we brought to your attention prior to confirming your booking. 1.3. These Booking Conditions apply to bookings of accommodation only. 2. OUR ROLE 2.1. We act as intermediary or commercial agent of the owner of the accommodation for which you make a booking (“Owner”). You explicitly agree that the rental agency acts as an intermediary for both you and the owner. An overview of the parks for which the rental agency acts as an intermediary can be found on the website. 2.2. When you book an accommodation with us, you are entering into a legally binding contract with (i) us, when we act as a commercial agent, or (ii) directly with the Owner, when we act as intermediary. We, acting as commercial agent, will enter into the contract with you, for the risk and at the expense of the Owner. We, acting as intermediary, will not be a party to the contract. 2.3. We accept no legal responsibility for any contract you enter with the Owner, or for the acts or omissions of any Owner or anyone representing or employed by them in relation to your booking. We cannot accept any liability for any problems or faults with or in any accommodation which are solely under the control of the Owner. When we act as intermediary, our responsibilities to you are limited to making the booking in accordance with these booking conditions and your instructions. 2.4. When we act as commercial agent for an Owner, any rights vested in the Owner under these general terms and conditions are also vested in us. 3. YOUR USE OF THE BOOKING 3.1. The accommodation that we advertise is offered by us or the Owner for the sole purpose of holiday lettings. It is therefore never allowed to be occupied as your principal home, unless expressly agreed otherwise in writing by the Owner and/or us. Accordingly you agree and accept that you are not offered any rights to the accommodation other than the right to occupy the accommodation as holiday accommodation for the period of your booking. No booking of any kind is an ‘Assured Shorthold Tenancy’ or protected under the Protection from Eviction Act 1977, or any similar legislation that applies in Scotland. 3.2. Our booking services with you are available for your personal, non-commercial use only. You may not offer for resale any booking services without our express permission. 4. WEBSITE DETAILS 4.1. We aim to make sure that information provided by Owners about their accommodation and its facilities or services, is accurate and complete on the date given. Descriptions are intended to present a general idea of the accommodation and do not constitute any advice or recommendation by us. 4.2. Not all details of the relevant facilities can be included on our website. Furthermore, there may be slight differences between the actual accommodation and its description. Occasionally, some facilities or services may not be available or may be restricted. If this happens, we will tell you as soon as reasonably practical after we become aware. 4.3. Where Wi-Fi is an advertised facility, its provision is subject to availability and network conditions. It may not be available 24 hours a day and is provided for pleasure, not for business purposes. 4.4. We cannot accept responsibility for any inaccurate, incomplete, or misleading information about any accommodation or its facilities and services that we pass on to you in good faith, unless this was caused by our negligence. If we become aware that such information is not true, we will promptly correct it. 4.5. We cannot accept responsibility for any changes or closures to local services or attractions mentioned on our website.Landal GreenParks Reviews 1,160 Landal GreenParks Reviews 130 Landal GreenParks Reviews 1,125 Landal GreenParks Reviews | Read Customer Service Reviews of www.landal.nl Landal Greenparks Holding B.V. full company profile on Creditsafe

HasTrust summarizes public web sources and can be wrong or out of date. Not a guarantee of safety or quality — always verify before you buy or pay.

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🛡️ Site safety check

✓Domain registered 30+ years ago

✓Valid HTTPS encryption (certificate by Amazon)

✓On the public web since 1996 (Internet Archive)

✓Among the ~1M most-visited sites on the web (Majestic Million #181186)

What you should do

Only buy here if you can pay with full buyer protection — and expect problems with delivery or returns.
Verify the company: a real registered address, working phone number and reachable customer service.
If the deal looks too good to be true, it is — compare the price on a shop you already trust.

🔍 What we checked ourselves

Each row is a check HasTrust ran, and the day it ran.

Check	What we found	How	When
HTTPS certificate	Valid — Amazon, expires 2026-11-05	TLS handshake from our servers	before 2026-06-23
Domain registration	1996-09 (30 years old)	RDAP registry record	before 2026-06-23
First seen on the web	1996	Internet Archive	before 2026-06-23
Popularity rank	#181186 on Majestic Million	Majestic Million list	before 2026-06-23
Blocklist	Not listed	HasTrust blocklist	2026-10-12
Trust score history	4 recorded points since 2026-06-23, 10 → 30	HasTrust score model	2026-09-28

Trust score history4 changes · 97d

Low 10High 50Now 30

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Frequently asked

Is Landal GreenParks legit?⌄

Caution. HasTrust trust score: 32/100. Landal GreenParks is an established European holiday park operator managed by KKR. However, the company faces severe and recurring accusations from customers and investors regarding financial losses, potential investment scams, and poor property management. Given the consistently low ratings on review platforms and serious allegations involving lost life savings and unresponsive service, you should exercise extreme caution and consider avoiding this service.

Is Landal GreenParks a scam?⌄

Possible concerns from our check: Multiple highly serious, recurring allegations of investment fraud and financial loss reported by users on public review platforms; Consistently poor customer service experiences and high levels of dissatisfaction regarding accommodation quality; Numerous reports of issues with refunds, cancellations, and hidden charges

What is the Landal GreenParks trust score?⌄

HasTrust rates Landal GreenParks 32/100 (Caution). Skip

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