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High risk🛒 ShopSkipLandal GreenParks is an established European holiday park operator managed by KKR. However, the company faces severe and recurring accusations from customers and investors regarding financial losses, potential investment scams, and poor property management. Given the consistently low ratings on review platforms and serious allegations involving lost life savings and unresponsive service, you should exercise extreme caution and consider avoiding this service.
Video reviews
Pros
- Large, established European holiday park operator with over 250 locations
- Managed by a major international investment firm (KKR)
Cons
- Very low Trustpilot scores (around 1.5/5) across multiple regional pages
- Multiple severe allegations of financial loss and investment-related scams involving holiday lodges
- Common complaints regarding poor accommodation conditions, lack of maintenance, and broken facilities
- Reports of customer service unresponsiveness, unfair cancellation policies, and difficulties in receiving refunds or security deposits back
⚠ Red flags
- Multiple highly serious, recurring allegations of investment fraud and financial loss reported by users on public review platforms
- Consistently poor customer service experiences and high levels of dissatisfaction regarding accommodation quality
- Numerous reports of issues with refunds, cancellations, and hidden charges
Safety signals
✓Clear contact/legal info
✗Presence on scam-report sites (Trustpilot)
✓Established business operations
Third-party ratings
Facts
Domain registered 1996-09 · 29 years old
Connection Valid HTTPS certificate
Certificate valid until 2026-11-05 (135 days) · Amazon
Headquarters: Amsterdam, Netherlands
Owner: Kohlberg Kravis Roberts & Co (KKR)
Business Model: Large-scale holiday park operator acting as an intermediary for various accommodation owners across Europe
Based on 8 sources
Landal GreenparksAPPLICATION 1.1. These general terms and conditions apply to all offers, reservations and agreements regarding all accommodations, hotel rooms, campsite pitches, and other facilities let by the rental agency (as defined below), whether or not acting as an intermediary for the owner (as defined below). 1.2. The following definitions are used in these general terms and conditions: ‘accommodation’: a hotel room, campsite pitch, holiday home, bungalow, (safari) tent, or other type of accommodation and/or facility; 'lessee' or 'you' means the person who concludes an agreement regarding the rent/use of an accommodation; 'owner' means the party on whose behalf the rental agency mediates in the conclusion of a rental agreement with you; 'park' means the park in which a rented accommodation is located; 'regulations' means the collection of regulations used for a park, in any case including the park regulations and the swimming pool regulations (if and to the extent applicable); 'rental agency' means Landal GreenParks B.V., Roompot Recreatie Beheer B.V., or one of its affiliates; and 'user' or 'guest' means the lessee and any individuals named by the lessee who use or will use the accommodation rented by the lessee; 1.3. These general terms and conditions form an integral part of the agreement between you and the rental agency, or, where the rental agency acts as an intermediary, between you and the owner. The general terms and conditions apply regardless of your (prior) reference to any terms and conditions of your own or to any other general terms and conditions. The rental agency rejects any terms to which you may refer or which you use. 1.4. When the rental agency acts as an intermediary for an owner, any rights vested in the rental agency under these general terms and conditions are also vested in the owner. 1.5. Arrangements deviating from these general terms and conditions will only be valid if agreed upon in writing. CONCLUSION OF AGREEMENT AND RESERVATIONS 2.1. The rental agency will only process reservations made online or by phone, and only if made by individuals of 21 years or older. Consequently, reservations made by individuals below that age will not be valid. 2.2. The rental agency reserves the right to refuse non-standard reservations, particularly for groups, without stating reasons, or to impose special conditions in such cases. 2.3. If the rental agency accepts your reservation for processing, the rental agency will send you a confirmation of making the reservation, which confirmation will also serve as invoice. You should check it for accuracy immediately upon receipt, and promptly notify the rental agency of any inaccuracies. 2.4. If you have not received your confirmation/invoice of making the reservation, you should contact the contact centre immediately; no claims on grounds of the reservation will be accepted should you have failed to do so. 2.5. An agreement is established between you and the rental agency, or where the rental agency acts as intermediary, between you and the owner, at the moment the rental agency has confirmed the reservation to you. You explicitly agree that the rental agency acts as an intermediary for both you and the owner. An overview of the parks for which the rental agency acts as an intermediary can be found on the website. 2.6. The agreement covers the rent of accommodations for short stay recreational purposes only. 2.7. The rental agency reminds you that reservations you make are immediately final by law. A 14-day right of withdrawal (the so-called cooling-off period) does not apply to agreements you conclude with or through the rental agency. BOOKING CONDITIONS 3.1. If you book 45 days or more before arrival, the booking terms and conditions that apply to your reservation depend on the choice you make when booking. This choice is confirmed in the booking confirmation and concerns one of the following holiday options:1. INTRODUCTION 1.1. We are Landal GreenParks UK Ltd, located at Seebohm House, Queen Street 2-4, Norwich, NR2 4SQ, with a company registration number 12995935 (“we”, “our”, “us”). Our VAT registration number is GB 374578258. 1.2. By booking with us, you confirm that you agree to comply with and accept these booking conditions and the following information which we will provide to you: (i) the accommodation rental conditions (which means all information in any specific conditions or restrictions set out in the website description of your chosen accommodations); and (ii) the Important Information section of the website or other publication we tell you about; and (iii) any other written information we brought to your attention prior to confirming your booking. 1.3. These Booking Conditions apply to bookings of accommodation only. 2. OUR ROLE 2.1. We act as intermediary or commercial agent of the owner of the accommodation for which you make a booking (“Owner”). You explicitly agree that the rental agency acts as an intermediary for both you and the owner. An overview of the parks for which the rental agency acts as an intermediary can be found on the website. 2.2. When you book an accommodation with us, you are entering into a legally binding contract with (i) us, when we act as a commercial agent, or (ii) directly with the Owner, when we act as intermediary. We, acting as commercial agent, will enter into the contract with you, for the risk and at the expense of the Owner. We, acting as intermediary, will not be a party to the contract. 2.3. We accept no legal responsibility for any contract you enter with the Owner, or for the acts or omissions of any Owner or anyone representing or employed by them in relation to your booking. We cannot accept any liability for any problems or faults with or in any accommodation which are solely under the control of the Owner. When we act as intermediary, our responsibilities to you are limited to making the booking in accordance with these booking conditions and your instructions. 2.4. When we act as commercial agent for an Owner, any rights vested in the Owner under these general terms and conditions are also vested in us. 3. YOUR USE OF THE BOOKING 3.1. The accommodation that we advertise is offered by us or the Owner for the sole purpose of holiday lettings. It is therefore never allowed to be occupied as your principal home, unless expressly agreed otherwise in writing by the Owner and/or us. Accordingly you agree and accept that you are not offered any rights to the accommodation other than the right to occupy the accommodation as holiday accommodation for the period of your booking. No booking of any kind is an ‘Assured Shorthold Tenancy’ or protected under the Protection from Eviction Act 1977, or any similar legislation that applies in Scotland. 3.2. Our booking services with you are available for your personal, non-commercial use only. You may not offer for resale any booking services without our express permission. 4. WEBSITE DETAILS 4.1. We aim to make sure that information provided by Owners about their accommodation and its facilities or services, is accurate and complete on the date given. Descriptions are intended to present a general idea of the accommodation and do not constitute any advice or recommendation by us. 4.2. Not all details of the relevant facilities can be included on our website. Furthermore, there may be slight differences between the actual accommodation and its description. Occasionally, some facilities or services may not be available or may be restricted. If this happens, we will tell you as soon as reasonably practical after we become aware. 4.3. Where Wi-Fi is an advertised facility, its provision is subject to availability and network conditions. It may not be available 24 hours a day and is provided for pleasure, not for business purposes. 4.4. We cannot accept responsibility for any inaccurate, incomplete, or misleading information about any accommodation or its facilities and services that we pass on to you in good faith, unless this was caused by our negligence. If we become aware that such information is not true, we will promptly correct it. 4.5. We cannot accept responsibility for any changes or closures to local services or attractions mentioned on our website.Landal GreenParks Reviews 1,160Landal GreenParks Reviews 130Landal GreenParks Reviews 1,125Landal GreenParks Reviews | Read Customer Service Reviews of www.landal.nlLandal Greenparks Holding B.V. full company profile on CreditsafeHasTrust summarizes public web sources and can be wrong or out of date. Not a guarantee of safety or quality — always verify before you buy or pay.
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