Is Kraken Legit and Safe?

HasTrust rates Kraken Trusted (79/100), checked 2026-06-23: Excellent security track record with no loss of customer funds in over 14 years; Pioneer of transparent, quarterly, user-verifiable Proof of Reserves audits; Competitive fees on Kraken Pro platform compared to other regulated exchanges.

Is Kraken legit and safe? Based on HasTrust's assessment, Kraken earns a Trusted score of 85/100, reflecting a 14-year track record with no customer funds lost to hacks, strong regulatory compliance, and quarterly Proof of Reserves audits. It does receive mixed Trustpilot feedback, mainly over verification delays and support responsiveness, so weigh that alongside its solid security record before signing up.

kraken.com
79
Trusted🛒 ShopBuy
🔗https://kraken.com

What we measured

✓On the public web since 1996 (Internet Archive)
✓Valid HTTPS encryption (certificate by Google Trust Services)
Why this score?
Starting point (no evidence either way)50
On the public web 10+ years+7
Among the most-visited sites (rank #3557)+12
Official website of an organisation listed on Wikidata+10
Buyer reviews: 1.6/5 from 76 (Sitejabber)+0
Trust score79

Kraken is widely regarded as one of the most secure and reputable cryptocurrency exchanges, with a 14-year track record of never losing customer funds to hacks. While it maintains strong security, regulatory compliance, and transparency through quarterly Proof of Reserves audits, it receives mixed feedback on platforms like Trustpilot, largely due to user frustrations over account verification delays and customer support responsiveness. For the best value, users should utilize the Kraken Pro platform rather than the basic instant-buy interface to avoid higher fees.

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Video reviews

Pros

  • Excellent security track record with no loss of customer funds in over 14 years
  • Pioneer of transparent, quarterly, user-verifiable Proof of Reserves audits
  • Competitive fees on Kraken Pro platform compared to other regulated exchanges
  • Strong regulatory compliance and licensing across major global regions
  • Broad support for multiple fiat currencies and bank transfer methods

Cons

  • Mixed user reviews regarding verification delays and customer support responsiveness
  • Standard instant-buy app fees are significantly higher than Pro fees
  • Not available to residents of New York and Maine in the U.S.
  • Mobile app experience can be less polished than the desktop version
  • Limited or complex staking features depending on jurisdiction and recent regulatory changes
  • High volume of negative user reviews on Trustpilot citing account verification and support issues
  • Potential for unexpected transaction pending status or account restrictions according to some user reports
  • Not available in certain U.S. states like NY and Maine

Better options

💡 Smarter pick
Coinbase AdvancedVaries by volume; Pro maker/taker fees start at 0.25%/0.40% and scale down. Instant buy fees can be ~1.5%-2% or higher.

Why switch: Often considered more user-friendly for mobile-first users.

B
BinanceVariable; maker/taker fees typically 0.10%/0.10% default.

Offers lower default trading fees for high-volume or active retail traders.

What web sources say (not checked by us)

+Established business (14+ years)
+Proof of Reserves audits available
+Strong regulatory licenses (FinCEN, FCA, etc.)
?Customer support response/availability reports
?Mixed Trustpilot sentiment (verification/support complaints)

Third-party ratings

trustpilot.comTrustpilot (CA)1.5/5

Facts

Connection Valid HTTPS certificate
Certificate valid until 2026-08-02 (39 days) · Google Trust Services
From web sources
Founded/Operating Since: 2011
Headquarters: San Francisco, CA, USA
Security Record: No loss of customer funds to security breaches since 2011
Regulatory Status: Regulated in 25+ jurisdictions globally, including US (FinCEN), EU (MiCA), UK (FCA), Canada (FINTRAC), Australia (AUSTRAC)
HasTrust summarizes public web sources and can be wrong or out of date. Not a guarantee of safety or quality — always verify before you buy or pay.

💬 Ask about this shop

Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.

🛡️ Site safety check

–Domain age unknown
✓Valid HTTPS encryption (certificate by Google Trust Services)
✓On the public web since 1996 (Internet Archive)
✓Among the ~1M most-visited sites on the web (Majestic Million #3549)

What you should do

  • Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
  • Check the returns policy and delivery time before ordering.
  • We keep tracking this site — check back here if anything feels off later.

🔍 What we checked ourselves

Each row is a check HasTrust ran, and the day it ran.

CheckWhat we foundHowWhen
HTTPS certificateCertificate expired 2026-08-02 — not re-checked sinceTLS handshake from our serversbefore 2026-06-23
First seen on the web1996Internet Archivebefore 2026-06-23
Popularity rank#3549 on Majestic MillionMajestic Million listbefore 2026-06-23
BlocklistNot listedHasTrust blocklist
Trust score history6 recorded points since 2026-06-23, 85 → 79HasTrust score model
Trust score history6 changes · 99d
Low 69High 85Now 79
Compare Kraken with 2 alternatives →
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Checked 99 days ago. · How we score →

Frequently asked

Is Kraken legit?⌄

Trusted. HasTrust trust score: 79/100. Kraken is widely regarded as one of the most secure and reputable cryptocurrency exchanges, with a 14-year track record of never losing customer funds to hacks. While it maintains strong security, regulatory compliance, and transparency through quarterly Proof of Reserves audits, it receives mixed feedback on platforms like Trustpilot, largely due to user frustrations over account verification delays and customer support responsiveness. For the best value, users should utilize the Kraken Pro platform rather than the basic instant-buy interface to avoid higher fees.

Is Kraken a scam?⌄

Our check surfaced no major scam signals — still verify payment and seller details before you pay.

What is the Kraken trust score?⌄

HasTrust rates Kraken 79/100 (Trusted). Buy

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