Is willhaben.at legit?

willhaben.at
89
Trusted🏪 MarketplaceBuy
🔗https://willhaben.at
Why this score?
Base reputation85
Among the most-visited sites (rank #19401)+4
Trust score89
willhaben.at product image

Willhaben is the leading, legitimate classifieds marketplace in Austria. While it is a safe and well-established company, its popularity makes it a prime target for scammers who use phishing tactics and fake lookalike sites to steal login or banking credentials. To stay safe, strictly communicate through the official Willhaben app or website, never move conversations to WhatsApp, and only use the integrated PayLivery service within the platform. Be aware that many users report frustration with account suspensions and unresponsive customer support, so ensure you strictly follow their user guidelines to avoid issues.

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Video reviews

Pros

  • Extremely popular and established platform for classifieds in Austria with millions of listings.
  • Offers a dedicated secure payment and shipping service called PayLivery to protect both buyers and sellers.
  • Provides clear safety guidelines and warnings against common phishing and scam tactics.
  • Encourages users to communicate only through the internal platform chat to increase security.

Cons

  • User accounts are sometimes deactivated unexpectedly without clear explanation or recourse.
  • Customer support can be slow or unhelpful, often relying on automated bots.
  • Some users report issues with the PayLivery protection service or disputes being mishandled.
  • Strict and sometimes opaque enforcement of platform guidelines can lead to account bans for sellers.

⚠ Red flags

  • High prevalence of sophisticated phishing scams targeting users via SMS, WhatsApp, or fake emails.
  • Beware of lookalike or fake websites pretending to be Willhaben or PayLivery — always check the browser address bar for 'willhaben.at'.
  • Scammers often attempt to lure users away from the official platform chat to external messengers to bypass security checks.

Safety signals

Clear contact information and registered business location
Stated safety and security policies for users and payments
Presence of scam-report warnings and active community/government alerts regarding fraud attempts
Secure website encryption (SSL)

Third-party ratings

Trustpilot1,025 reviews on Trustpilot (mixed feedback)

Facts

Connection Valid HTTPS certificate
Certificate valid until 2027-01-08 (151 days) · GlobalSign nv-sa
Founded/Owner: willhaben internet service GmbH & Co KG, Austria
Headquarters: Vienna, Austria

Better options

💡 Smarter pick
Kleinanzeigen

Why switch: Often cited by former Willhaben users as an alternative marketplace for buying and selling used goods.

V
Vinted

A widely used alternative for fashion and general items with established buyer/seller protection.

S
Shpock

Another popular classifieds platform frequently used in the region as an alternative.

HasTrust summarizes public web sources and can be wrong or out of date. Not a guarantee of safety or quality — always verify before you buy or pay.

🛡️ Site safety check

Domain age unknown
Valid HTTPS encryption (certificate by GlobalSign nv-sa)
On the public web since 2006 (Internet Archive)
Among the ~1M most-visited sites on the web (Majestic Million #19401)
Hosted by willhaben - willhaben internet service GmbH & Co KG, AT — servers registered in AT.
DNS managed by awsdns-27.org.

What you should do

  • Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
  • Check the returns policy and delivery time before ordering.
  • We keep tracking this site — check back here if anything feels off later.
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Frequently asked

Is willhaben.at legit?

Trusted. HasTrust trust score: 89/100. Willhaben is the leading, legitimate classifieds marketplace in Austria. While it is a safe and well-established company, its popularity makes it a prime target for scammers who use phishing tactics and fake lookalike sites to steal login or banking credentials. To stay safe, strictly communicate through the official Willhaben app or website, never move conversations to WhatsApp, and only use the integrated PayLivery service within the platform. Be aware that many users report frustration with account suspensions and unresponsive customer support, so ensure you strictly follow their user guidelines to avoid issues.

Is willhaben.at a scam?

Possible concerns from our check: High prevalence of sophisticated phishing scams targeting users via SMS, WhatsApp, or fake emails.; Beware of lookalike or fake websites pretending to be Willhaben or PayLivery — always check the browser address bar for 'willhaben.at'.; Scammers often attempt to lure users away from the official platform chat to external messengers to bypass security checks.

What is the willhaben.at trust score?

HasTrust rates willhaben.at 89/100 (Trusted). Buy

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