Is Wayfair Any Good? Our Trust Verdict
HasTrust rates wayfair Mixed (72/100), checked 2026-07-04: Product quality varies significantly due to the curated supplier model; Customer service can be unhelpful or difficult to reach when issues arise; Delivery delays and issues with third-party carriers are common complaints.
Is wayfair.com legit? → Mixed 72/100
Is Wayfair any good? HasTrust gives Wayfair a trust score of 79/100 (Trusted), so it is a legitimate and well-established online retailer rather than a scam. Your experience depends heavily on the specific item and supplier, and it is safe to use if you stick to the official website. Just be aware that quality varies significantly and delivery issues are not uncommon, so read recent reviews before you buy.
What we measured
Why this score?
Wayfair is a legitimate and well-established online retailer, but your experience depends heavily on the specific item and supplier. It is safe to use if you stick to the official website, but be aware that quality varies significantly and delivery issues are not uncommon. For the best experience, prioritize items shipped from Wayfair's own warehouses, read recent reviews carefully, and perform due diligence on material specifications before purchasing.
Video reviews
Pros
- Extensive selection of furniture and home goods across many price points
- Frequent sales and competitive pricing options
- Generally reliable when choosing items shipped from Wayfair's own CastleGate warehouses
- Legitimate, established, and publicly traded company
Cons
- Product quality varies significantly due to the curated supplier model
- Customer service can be unhelpful or difficult to reach when issues arise
- Delivery delays and issues with third-party carriers are common complaints
- Returning large or heavy furniture can be cumbersome or costly
- Product photos may sometimes appear more flattering than the item in reality
- Reports of significant delivery delays and missing components
- Some customers report poor customer service experiences when resolving issues
Better options
Why switch: Better for premium furniture where you need to see and test quality firsthand before buying.
May offer more reliable delivery and inventory management, particularly for smaller home items.
What web sources say (not checked by us)
Third-party ratings
Facts
Based on 8 sources
atoplegal.comIs Wayfair Legit? Our Shopping and Savings Tips for 2026Wayfair Reviews | Read Customer Service ReviewsWayfair Review 2026: Furniture Quality & DeliveryWayfair, LLC | BBB Business Profile | Better Business BureauWayfair USA Reviews | Read Customer Service Reviews of wayfair.comIs Wayfair Legit or a Scam? (2026) | Scam Doctorscamadviser.com💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Certificate expired 2026-08-08 — not re-checked since | TLS handshake from our servers | before 2026-07-04 |
| Domain registration | 2004-06 (22 years old) | RDAP registry record | before 2026-07-04 |
| First seen on the web | 2000 | Internet Archive | before 2026-07-04 |
| Popularity rank | #3348 on Majestic Million | Majestic Million list | before 2026-07-04 |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 3 recorded points since 2026-07-04, 79 → 72 | HasTrust score model |
Buyer reports
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Checked 87 days ago. · How we score →
Frequently asked
Is wayfair legit?⌄
Mixed. HasTrust trust score: 72/100. Wayfair is a legitimate and well-established online retailer, but your experience depends heavily on the specific item and supplier. It is safe to use if you stick to the official website, but be aware that quality varies significantly and delivery issues are not uncommon. For the best experience, prioritize items shipped from Wayfair's own warehouses, read recent reviews carefully, and perform due diligence on material specifications before purchasing.
Is wayfair a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the wayfair trust score?⌄
HasTrust rates wayfair 72/100 (Mixed). Unsure
Is Wayfair any good and safe to buy from?⌄
Yes. HasTrust rates Wayfair 79/100 (Trusted), meaning it is a legitimate, well-established retailer that is safe to use if you stick to the official website. Experience varies by item and supplier, so read recent reviews and check material specifications before you buy.
Is Wayfair legit or a scam?⌄
Wayfair is legit, not a scam. With a HasTrust score of 79/100 (Trusted), it is a well-established online retailer. The main risk is inconsistent quality and occasional delivery issues across suppliers, so do due diligence on specifications rather than worrying about fraud.
Is Wayfair furniture any good?⌄
It depends on the specific item and supplier, since quality varies significantly. For the best experience, prioritize furniture shipped from Wayfair's own warehouses, read recent reviews carefully, and check material specifications before purchasing to avoid disappointment or delivery problems.
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