Is warenkontor.ch legit?
Mostly. HasTrust rates warenkontor.ch Mixed (57/100), checked 2026-09-22: Return shipping costs are borne by the customer; Returns may be subject to a deduction (typically 20% or minimum CHF 5.00) if the product is not in perfect, unopened condition; No option for in-store pickup.
What we measured
Why this score?
Warenkontor.ch appears to be a legitimate, Switzerland-based online shop operated by Warenkontor AG, which is registered in the Swiss commercial register. The site provides clear contact details, a legal notice, and transparent terms of service. While the business is relatively new, having been founded in 2024, it offers secure payment methods and standard consumer protections.
Pros
- Registered Swiss company with a valid UID.
- Supports secure payment methods like PayPal, Twint, and credit cards.
Cons
- Return shipping costs are borne by the customer.
- Returns may be subject to a deduction (typically 20% or minimum CHF 5.00) if the product is not in perfect, unopened condition.
- No option for in-store pickup.
- Strict return policy: items must be unopened and in original packaging; returns may incur a fee.
Better options
Why switch: Galaxus is a large, well-established, and highly reputable Swiss retailer that offers a wide range of products with reliable customer service and transparent policies.
What web sources say (not checked by us)
Facts
Based on 8 sources
Häufig gestellte Fragen - FAQ – WarenkontorImpressum – WarenkontorWarenkontor AG – Handelsregister Schweiz | locaris.chWiderrufsrecht – WarenkontorWarenkontorFirmenbewertung Warenkontor AGAGB – WarenkontorDatenschutzerklärung – Warenkontor💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Let's Encrypt, expires 2026-11-03 | TLS handshake from our servers | |
| First seen on the web | 2024 | Internet Archive | |
| Hosting | CLOUDFLARENET - Cloudflare, Inc., US, CA | IP and AS lookup | |
| DNS | hostpoint.ch | Nameserver records | |
| Contact & legal pages | email, address, returns page | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 3 recorded points since 2026-09-22, 85 → 57 | HasTrust score model |
Buyer reports
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Checked 15 days ago. · How we score →
Shop policy, from their own pages
Their own policy page says: you can return items within 14 days; refunds go back to your original payment method.
What their page says, word for word
- “Sie haben das Recht, binnen vierzehn Tagen ohne Angabe von Gründen diesen Vertrag zu widerrufen.” — their page
- “Für diese Rückzahlung verwenden wir dasselbe Zahlungsmittel, das Sie bei der ursprünglichen Transaktion eingesetzt haben, es sei denn, mit Ihnen wurde ausdrücklich etwas anderes vereinbart; in keinem Fall werden Ihnen wegen dieser Rückzahlung Entgelte berechnet.” — their page
Read on 2026-10-05. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is warenkontor.ch legit?⌄
Mixed. HasTrust trust score: 57/100. Warenkontor.ch appears to be a legitimate, Switzerland-based online shop operated by Warenkontor AG, which is registered in the Swiss commercial register. The site provides clear contact details, a legal notice, and transparent terms of service. While the business is relatively new, having been founded in 2024, it offers secure payment methods and standard consumer protections.
Is warenkontor.ch a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the warenkontor.ch trust score?⌄
HasTrust rates warenkontor.ch 57/100 (Mixed). Unsure
What is the return policy of warenkontor.ch?⌄
Their own policy page says: you can return items within 14 days; refunds go back to your original payment method.
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