Is Poshmark Legit? HasTrust Score & Safety Review

Wondering if Poshmark is legit? Yes—Poshmark is a legitimate, widely-used marketplace for secondhand goods rather than a scam, earning a HasTrust score of 73/100 (Mixed). Its escrow system and Posh Protect policy give buyers real safeguards, but poshmark complaints commonly cite poor customer service and subjective item condition ratings. To stay safe, keep all transactions and communication on the platform and never move off-app at a seller's request.

poshmark.com
81
TrustedBuy
🔗https://poshmark.com
Why this score?
Base reputation73
Among the most-visited sites (rank #7844)+8
Trust score81

Poshmark is a legitimate, widely-used marketplace for secondhand goods rather than a scam. While it provides essential buyer safeguards through its escrow system and Posh Protect policy, users frequently report frustration with poor customer service and subjective item condition ratings. To stay safe, always conduct all transactions and communications directly through the platform and never move off-app at a seller's request.

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Video reviews

Pros

  • Escrow-style payment system holds funds until delivery confirmation
  • Built-in buyer protection for misrepresented items
  • No direct contact with sellers for payment processing
  • Established and publicly-known parent company

Cons

  • Subjective item condition descriptions from individual sellers
  • No returns for fit or buyer's remorse
  • Limited customer service support; email-only contact
  • Presence of scammers attempting off-platform transactions
  • Mixed user reviews regarding resolution speed and satisfaction

⚠ Red flags

  • Sellers or buyers requesting to move transactions or communication off-platform
  • Users posing as support requesting sensitive personal or payment information
  • Too-good-to-be-true deals on high-end luxury items

Safety signals

Valid SSL certificate
Established business (founded 2011)
Secure payment processing (no info shared with sellers)
Clear contact info for support (email/support center)
Presence of negative customer service reviews

Third-party ratings

Trustpilot1/5 (Bad)
Atop Legal73/100 (B)

Facts

Domain registered 2011-05 · 15 years old
Connection Valid HTTPS certificate
Certificate valid until 2026-10-21 (124 days) · Amazon
Founded year: 2011
Parent company: Naver Corporation (since 2023)
Buyer protection policy: Posh Protect (covers damaged/not as described items within 3 days)
Luxury authentication threshold: Items $500 and over receive free authentication

Better options

💡 Smarter pick
eBayVaries by item; 20% commission on items over $15 or flat $2.95 fee for under $15.

Why switch: Often lower commission fees and a more established infrastructure for dispute resolution.

M
MercariVaries by item

Often lower commission fees and a different user interface that some find easier to navigate.

HasTrust summarizes public web sources and can be wrong or out of date. Not a guarantee of safety or quality — always verify before you buy or pay.

🛡️ Site safety check

Domain registered 15+ years ago
Valid HTTPS encryption (certificate by Amazon)
On the public web since 2004 (Internet Archive)
Among the ~1M most-visited sites on the web (Majestic Million #7844)

What you should do

  • Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
  • Check the returns policy and delivery time before ordering.
  • We keep tracking this site — check back here if anything feels off later.
Compare is poshmark legit with 2 alternatives →
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Checked 52 days ago. · How we score →

Frequently asked

Is poshmark legit?

Trusted. HasTrust trust score: 81/100. Poshmark is a legitimate, widely-used marketplace for secondhand goods rather than a scam. While it provides essential buyer safeguards through its escrow system and Posh Protect policy, users frequently report frustration with poor customer service and subjective item condition ratings. To stay safe, always conduct all transactions and communications directly through the platform and never move off-app at a seller's request.

Is poshmark a scam?

Possible concerns from our check: Sellers or buyers requesting to move transactions or communication off-platform; Users posing as support requesting sensitive personal or payment information; Too-good-to-be-true deals on high-end luxury items

What is the poshmark trust score?

HasTrust rates poshmark 81/100 (Trusted). Buy

Is Poshmark a scam?

No. Poshmark is a legitimate, widely-used marketplace for secondhand goods, not a scam, with a HasTrust score of 73/100 (Mixed). It protects buyers through an escrow system and Posh Protect policy, though users report frustration with customer service and item condition ratings.

Is Poshmark legit and safe to buy from?

Poshmark is legit and provides essential buyer safeguards through its escrow system and Posh Protect policy. To stay safe, always conduct all transactions and communications directly through the platform and never move off-app at a seller's request, which removes those protections.

Is Poshmark any good?

Poshmark scores 73/100 (Mixed) on HasTrust. It's a genuine, popular secondhand marketplace with solid buyer protection, but reviews frequently mention poor customer service and subjective item condition ratings, so experiences can vary depending on the seller and item.

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