Is massivart.de legit?
Mostly. HasTrust rates massivart.de Mixed (57/100), checked 2026-09-13: Deliveries are typically 'curbside' only, which can be difficult given the weight and size of solid wood furniture; Some customers reported inconsistent communication or issues with logistics providers (spedition/DHL); Disposal of large wooden shipping pallets is the customer's responsibility.
Massivart.de is a legitimate German retailer operated by Martin Eckert GmbH. The company is transparent, providing clear contact details, registration information, and secure payment options. Customer feedback consistently highlights the high quality and beauty of their solid wood furniture, with many praising their responsive and helpful customer service. The primary complaints relate to logistics—specifically, the 'curbside' (Bordsteinkante) delivery policy for heavy furniture and occasional issues with freight carriers. If you prefer a platform with built-in buyer protections, you can also purchase their products through their official profile on major retailers like Otto.de.
What we measured
- ✓On the public web since 2007 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Let's Encrypt)
Why this score?
✓ Pros
- Products receive high marks for quality, stability, and aesthetics.
- Responsive and helpful customer service, frequently praised for resolving issues.
- Transparent business information, including valid VAT and registration details.
- Offers secure payment methods like Klarna and PayPal.
⚠ Cons
- Deliveries are typically 'curbside' only, which can be difficult given the weight and size of solid wood furniture.
- Some customers reported inconsistent communication or issues with logistics providers (spedition/DHL).
- Disposal of large wooden shipping pallets is the customer's responsibility.
- The 'curbside' delivery (Bordsteinkante) is a common point of frustration; ensure you are prepared to handle heavy items upon arrival.
Why switch: Buying via Otto offers an additional layer of consumer protection and a well-established platform interface for managing orders and customer service, while still getting the same products from the official brand.
What web sources say (not checked by us)
Facts
💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Let's Encrypt, expires 2026-11-06 | TLS handshake from our servers | |
| First seen on the web | 2007 | Internet Archive | |
| Hosting | HETZNER-AS - Hetzner Online GmbH, DE | IP and AS lookup | |
| DNS | ph-connect.me | Nameserver records | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 3 recorded points since 2026-09-13, 90 → 57 | HasTrust score model |
Buyer reports
No buyer reports yet — bought from here? Be the first to share.
Comments are screened before they appear. The count updates immediately.
Something wrong on this page? Tell us
Own this site, or spotted an error? A person reviews every report and corrects the page when a fact is wrong.
Checked 29 days ago. · How we score →
Shop policy, from their own pages
Their own policy page says: you can return items within 14 days.
What their page says, word for word
- “Sie haben als Verbraucher das Recht, binnen vierzehn Tagen ohne Angabe von Gründen diesen Fernabsatz-Vertrag zu widerrufen.” — their page
Read on 2026-10-05. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is massivart.de legit?⌄
Mixed. HasTrust trust score: 57/100. Massivart.de is a legitimate German retailer operated by Martin Eckert GmbH. The company is transparent, providing clear contact details, registration information, and secure payment options. Customer feedback consistently highlights the high quality and beauty of their solid wood furniture, with many praising their responsive and helpful customer service. The primary complaints relate to logistics—specifically, the 'curbside' (Bordsteinkante) delivery policy for heavy furniture and occasional issues with freight carriers. If you prefer a platform with built-in buyer protections, you can also purchase their products through their official profile on major retailers like Otto.de.
Is massivart.de a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the massivart.de trust score?⌄
HasTrust rates massivart.de 57/100 (Mixed). Unsure
What is the return policy of massivart.de?⌄
Their own policy page says: you can return items within 14 days.
🔔 Email me if this shop's trust rating changes
Free. You confirm by email (double opt-in); unsubscribe any time.
📖 Helpful guides
People also checked
📬 Get new scams in your inbox — weekly
One short email every Monday: the scam shops and risky sites we spotted that week. No spam, one-click unsubscribe.
Double opt-in — we only mail you after you confirm.