Is Marktplaats Legit? Marktplaats.nl Review & Trust Score
HasTrust rates marktplaats.nl Mixed (72/100), checked 2026-06-23: Marktplaats is not a party to agreements and does not guarantee product quality or conformity; High volume of reported customer service issues and complaints regarding fraud handling; Users report difficulty getting support or resolving issues with blocked accounts or non-delivered items.
Is Marktplaats legit? Yes — marktplaats.nl earns a HasTrust score of 85/100 and a Trusted rating, reflecting its status as a legitimate, widely used online marketplace in the Netherlands. It is also generally reliable, but as an open marketplace it is not a party to individual transactions and does not guarantee product quality. Buyers should use tools like Kopersbescherming and verify sellers, since poor customer service and scammers are frequently reported.
What we measured
Why this score?
Marktplaats is a legitimate, widely used online marketplace in the Netherlands. While it is a safe platform to use, it is an open marketplace where individual users and businesses list items, meaning the platform itself is not a party to individual transactions and does not guarantee the quality of products. Users should exercise standard caution, use provided security tools like Kopersbescherming, and verify sellers, as there are frequent reports regarding poor customer service and the presence of scammers.
Video reviews
Pros
- Largest classified advertising platform in the Netherlands
- Offers Kopersbescherming (Buyer Protection) on certain transactions via Online Payment Platform
- Provides extensive safety tips and tools to check the reliability of sellers and products
- Intuitive and widely used platform with a massive user base
Cons
- Marktplaats is not a party to agreements and does not guarantee product quality or conformity
- High volume of reported customer service issues and complaints regarding fraud handling
- Users report difficulty getting support or resolving issues with blocked accounts or non-delivered items
- Reports of scammers operating on the platform
- Users frequently report poor experiences with customer support and complaint resolution
- Kopersbescherming (buyer protection) processes are sometimes criticized by users for not preventing losses in all fraud cases
Better options
Why switch: Users express frustration with Marktplaats customer service and fraud issues, suggesting a need for alternatives.
What web sources say (not checked by us)
Facts
Based on 8 sources
scamminder.com≥ Marktplaats - De plek om nieuwe en tweedehands spullen te kopen en verkopenHoe werkt Kopersbescherming voor verkopersMarktplaats - Help & InfoMarktplaats - Help & InfoMarktplaats Reviews 3.540Controleren of een (ver)koper betrouwbaar isHoe controleer ik of een (aangeboden) product niet verboden is💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Amazon, expires 2027-02-15 | TLS handshake from our servers | before 2026-06-23 |
| Domain registration | 1999-05 (27 years old) | RDAP registry record | before 2026-06-23 |
| First seen on the web | 1999 | Internet Archive | before 2026-06-23 |
| Popularity rank | #7556 on Majestic Million | Majestic Million list | before 2026-06-23 |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 3 recorded points since 2026-06-23, 85 → 72 | HasTrust score model |
Buyer reports
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Checked 98 days ago. · How we score →
Frequently asked
Is marktplaats.nl legit?⌄
Mixed. HasTrust trust score: 72/100. Marktplaats is a legitimate, widely used online marketplace in the Netherlands. While it is a safe platform to use, it is an open marketplace where individual users and businesses list items, meaning the platform itself is not a party to individual transactions and does not guarantee the quality of products. Users should exercise standard caution, use provided security tools like Kopersbescherming, and verify sellers, as there are frequent reports regarding poor customer service and the presence of scammers.
Is marktplaats.nl a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the marktplaats.nl trust score?⌄
HasTrust rates marktplaats.nl 72/100 (Mixed). Unsure
Is Marktplaats legit?⌄
Yes. Marktplaats is a legitimate and widely used online marketplace in the Netherlands, and HasTrust rates marktplaats.nl 85/100 with a Trusted label. Because it is an open marketplace, the platform is not a party to individual transactions, so buyers should still verify sellers and use tools like Kopersbescherming.
Is Marktplaats reliable?⌄
Marktplaats is generally reliable as a platform, reflected in its 85/100 Trusted score. However, it does not guarantee the quality of listed products, and there are frequent reports of poor customer service and scammers among users. Standard caution and checking sellers before paying keeps most transactions safe.
How can I stay safe when buying on Marktplaats?⌄
Use the platform's security tools such as Kopersbescherming, verify sellers before paying, and exercise standard caution. Marktplaats is an open marketplace where individuals and businesses list items, and it does not guarantee product quality, so careful buyer checks are the best protection against the scammers users report.
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