Is Gearbest Legit?

Wondering if Gearbest is legit? HasTrust currently rates Gearbest 0/100 (High risk) and does not recommend it for new purchases. While the site remains online, it is widely reported to have ceased legitimate operations around 2021-2022, with customers describing non-delivery, missing refunds and unresponsive customer service.

gearbest.com
8
High riskSkip
🔗https://gearbest.com
Why this score?
Base reputation5
No valid HTTPS−15
Among the most-visited sites (rank #8905)+8
Trust score8

Gearbest is not recommended for any new purchases. While the website remains online and may appear functional, it is widely considered to have ceased legitimate operations around 2021-2022 following the financial collapse of its parent company. Customers consistently report non-delivery of items, failure to receive refunds, and unresponsive customer service.

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Video reviews

Pros

  • None; the site is no longer recommended for use due to operational collapse.

Cons

  • Reports of widespread non-delivery of orders
  • Customer service is largely unresponsive or non-functional
  • Widespread complaints regarding failure to process refunds
  • Allegations of deceptive product descriptions and counterfeit goods
  • Reported as having largely ceased operations/defunct status

⚠ Red flags

  • Massive volume of recent complaints regarding non-delivery and stolen funds
  • Failure to respond to customer inquiries or refund requests for years
  • Reports of website updates deleting customer account funds/wallets
  • Company described as 'deadpooled' or defunct since 2021-2022 period

Safety signals

Active Website
Customer Service Functionality
Valid SSL Certificate
BBB Accreditation

Third-party ratings

Trustpilot (gearbest.co.uk)1.7/5
Legitness Trust Score35/100

Facts

Domain registered 2013-12 · 12 years old
Connection No valid HTTPS
Operational Status: Defunct/Ceased operations
Founded: 2013
Parent Company Distress: Globalegrow E-Commerce Co., Ltd. faced bankruptcy proceedings starting in 2021

Better options

💡 Smarter pick
Currys (UK)

Why switch: As a major, established retailer, it offers full consumer rights and a reliable purchasing experience.

AF
Alibaba (for B2B)

Offers verified supplier programs for electronics and components.

HasTrust summarizes public web sources and can be wrong or out of date. Not a guarantee of safety or quality — always verify before you buy or pay.

🛡️ Site safety check

Domain registered 12+ years ago
No valid HTTPS — never enter card details here
On the public web since 2001 (Internet Archive)
Among the ~1M most-visited sites on the web (Majestic Million #8905)

What you should do

  • Do not enter payment or personal details on this site.
  • Already paid? Contact your bank or card issuer now and ask for a chargeback — speed matters.
  • Warn others: report the site below so the next shopper sees it.
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Checked 53 days ago. · How we score →

Frequently asked

Is gearbest legit?

High risk. HasTrust trust score: 8/100. Gearbest is not recommended for any new purchases. While the website remains online and may appear functional, it is widely considered to have ceased legitimate operations around 2021-2022 following the financial collapse of its parent company. Customers consistently report non-delivery of items, failure to receive refunds, and unresponsive customer service.

Is gearbest a scam?

Possible concerns from our check: Massive volume of recent complaints regarding non-delivery and stolen funds; Failure to respond to customer inquiries or refund requests for years; Reports of website updates deleting customer account funds/wallets; Company described as 'deadpooled' or defunct since 2021-2022 period

What is the gearbest trust score?

HasTrust rates gearbest 8/100 (High risk). Skip

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