Is Gearbest Legit?
Wondering if Gearbest is legit? HasTrust currently rates Gearbest 0/100 (High risk) and does not recommend it for new purchases. While the site remains online, it is widely reported to have ceased legitimate operations around 2021-2022, with customers describing non-delivery, missing refunds and unresponsive customer service.
Why this score?
Gearbest is not recommended for any new purchases. While the website remains online and may appear functional, it is widely considered to have ceased legitimate operations around 2021-2022 following the financial collapse of its parent company. Customers consistently report non-delivery of items, failure to receive refunds, and unresponsive customer service.



Video reviews
Pros
- None; the site is no longer recommended for use due to operational collapse.
Cons
- Reports of widespread non-delivery of orders
- Customer service is largely unresponsive or non-functional
- Widespread complaints regarding failure to process refunds
- Allegations of deceptive product descriptions and counterfeit goods
- Reported as having largely ceased operations/defunct status
⚠ Red flags
- Massive volume of recent complaints regarding non-delivery and stolen funds
- Failure to respond to customer inquiries or refund requests for years
- Reports of website updates deleting customer account funds/wallets
- Company described as 'deadpooled' or defunct since 2021-2022 period
Safety signals
Third-party ratings
Facts
Better options
Why switch: As a major, established retailer, it offers full consumer rights and a reliable purchasing experience.
Based on 8 sources
Gearbest.com | BBB Business Profile | Better Business BureauIs Gearbest Legit? | LegitnessGearbest Company Analysis & Supplier RecommendationsIs Gearbest really a fraud? Are they closing down their business?GearBest Reviews | Read Customer Service Reviews of gearbest.comGearbest Reviews 85Is GearBest Safe? A Scam? Reliable? GearBest Reviews & Alternatives – AdvisoryHQContact Us - Gearbest🛡️ Site safety check
What you should do
- Do not enter payment or personal details on this site.
- Already paid? Contact your bank or card issuer now and ask for a chargeback — speed matters.
- Warn others: report the site below so the next shopper sees it.
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Checked 53 days ago. · How we score →
Frequently asked
Is gearbest legit?⌄
High risk. HasTrust trust score: 8/100. Gearbest is not recommended for any new purchases. While the website remains online and may appear functional, it is widely considered to have ceased legitimate operations around 2021-2022 following the financial collapse of its parent company. Customers consistently report non-delivery of items, failure to receive refunds, and unresponsive customer service.
Is gearbest a scam?⌄
Possible concerns from our check: Massive volume of recent complaints regarding non-delivery and stolen funds; Failure to respond to customer inquiries or refund requests for years; Reports of website updates deleting customer account funds/wallets; Company described as 'deadpooled' or defunct since 2021-2022 period
What is the gearbest trust score?⌄
HasTrust rates gearbest 8/100 (High risk). Skip
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