0
High riskSkipWhy this score?
Base reputation5
No valid HTTPS−15
Trust score0
Gearbest is not recommended for any new purchases. While the website remains online and may appear functional, it is widely considered to have ceased legitimate operations around 2021-2022 following the financial collapse of its parent company. Customers consistently report non-delivery of items, failure to receive refunds, and unresponsive customer service.
Video reviews
Pros
- None; the site is no longer recommended for use due to operational collapse.
Cons
- Reports of widespread non-delivery of orders
- Customer service is largely unresponsive or non-functional
- Widespread complaints regarding failure to process refunds
- Allegations of deceptive product descriptions and counterfeit goods
- Reported as having largely ceased operations/defunct status
⚠ Red flags
- Massive volume of recent complaints regarding non-delivery and stolen funds
- Failure to respond to customer inquiries or refund requests for years
- Reports of website updates deleting customer account funds/wallets
- Company described as 'deadpooled' or defunct since 2021-2022 period
Safety signals
✗Active Website
✗Customer Service Functionality
✓Valid SSL Certificate
✗BBB Accreditation
Third-party ratings
Legitness Trust Score35/100
Facts
Domain registered 2013-12 · 12 years old
Connection No valid HTTPS
Operational Status: Defunct/Ceased operations
Founded: 2013
Parent Company Distress: Globalegrow E-Commerce Co., Ltd. faced bankruptcy proceedings starting in 2021
Better options
💡 Smarter pick
Currys (UK)
Why switch: As a major, established retailer, it offers full consumer rights and a reliable purchasing experience.
AF
Based on 8 sources
Gearbest.com | BBB Business Profile | Better Business BureauIs Gearbest Legit? | LegitnessGearbest Company Analysis & Supplier RecommendationsIs Gearbest really a fraud? Are they closing down their business?GearBest Reviews | Read Customer Service Reviews of gearbest.comGearbest Reviews 85Is GearBest Safe? A Scam? Reliable? GearBest Reviews & Alternatives – AdvisoryHQContact Us - GearbestHasTrust summarizes public web sources and can be wrong or out of date. Not a guarantee of safety or quality — always verify before you buy or pay.
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