Is eu.store.ui.com Legit?
HasTrust rates eu.store.ui.com Mixed (72/100), checked 2026-06-19: Poor customer support responsiveness and accessibility; High shipping costs and sometimes slow, non-competitive delivery times; Complex and sometimes difficult return processes.
Is ui.com legit? → Mixed 74/100
Wondering if eu.store.ui.com is legit? It is the official Ubiquiti manufacturer store, and HasTrust rates it Trusted with a score of 90/100. The store is safe and authentic, though shoppers often note slow delivery, high shipping costs, and unresponsive customer support — so some prefer buying Ubiquiti gear from authorized resellers.
What we measured
Why this score?
The website eu.store.ui.com is the official manufacturer store for Ubiquiti, a legitimate and well-known networking technology company. While the store itself is safe to use and authentic, shoppers frequently report frustrations regarding slow delivery, high shipping costs, and poor or unresponsive customer support. Given these service-related challenges, many users recommend purchasing Ubiquiti products through authorized third-party resellers, who may offer better service and pricing.
Video reviews
Pros
- Official manufacturer store for a reputable technology brand
- Secure website (HTTPS) and legitimate e-commerce infrastructure
- Comprehensive product information and standard professional design
Cons
- Poor customer support responsiveness and accessibility
- High shipping costs and sometimes slow, non-competitive delivery times
- Complex and sometimes difficult return processes
- Products have a steep learning curve and are generally not intended for casual home users without IT knowledge
- Mixed customer reviews highlighting significant issues with post-purchase support and delivery times
- Absence of phone-based customer service, relying primarily on email communication
Better options
Why switch: Customers report that approved resellers often offer better pricing, faster delivery, and a better overall service experience than purchasing directly from the Ubiquiti store.
Third-party ratings
Facts
Based on 8 sources
scamminder.comUbiquiti Networks Reviews | Read Customer Service Reviews of eu.store.ui.comUbiquiti Networks Reviews 18Ubiquiti - UI Europe Store Terms and ConditionsUbiquiti Store EuropeUbiquiti - UI UK Store Terms and ConditionsUbiquiti Networks Reviews | Read Customer Service Reviews of store.ui.comUbiquiti - Ubiquiti US and AmpliFi Store Terms and Conditions💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| Domain registration | 1995-04 (31 years old) | RDAP registry record | before 2026-06-19 |
| First seen on the web | 1996 | Internet Archive | before 2026-06-19 |
| Popularity rank | #3256 on Majestic Million | Majestic Million list | before 2026-06-19 |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 3 recorded points since 2026-06-19, 90 → 72 | HasTrust score model |
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Checked 102 days ago. · How we score →
Frequently asked
Is eu.store.ui.com legit?⌄
Mixed. HasTrust trust score: 72/100. The website eu.store.ui.com is the official manufacturer store for Ubiquiti, a legitimate and well-known networking technology company. While the store itself is safe to use and authentic, shoppers frequently report frustrations regarding slow delivery, high shipping costs, and poor or unresponsive customer support. Given these service-related challenges, many users recommend purchasing Ubiquiti products through authorized third-party resellers, who may offer better service and pricing.
Is eu.store.ui.com a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the eu.store.ui.com trust score?⌄
HasTrust rates eu.store.ui.com 72/100 (Mixed). Unsure
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