Is delonghi.cl legit?
Mostly. HasTrust rates delonghi.cl Mixed (57/100), checked 2026-09-11: Global brand customer service can be slow or ineffective for repairs and returns; Occasional reports of delivery delays and shipping issues with the brand globally; Brand is frequently impersonated globally; ensure you are on the correct country-specific domain.
The website delonghi.cl is a legitimate, authorized distributor for De'Longhi products in Chile, operated by the local entity MACROHOME SPA. It provides transparent contact details, clear return and warranty terms, and uses secure payment methods. While the official local site is safe, be aware that the De'Longhi brand is frequently targeted by scammers globally, so always verify you are on this specific, official Chilean domain. Note that while the shop is legitimate, some customers globally have reported mixed experiences with the brand's customer service regarding repairs and returns.
What we measured
- ✓On the public web since 2014 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Let's Encrypt)
Why this score?
✓ Pros
- Official partner of De'Longhi in Chile
- Clear local contact information and business address provided
- Explicit return and warranty policies for the Chilean market
- Secure payment methods via Mercado Pago
⚠ Cons
- Global brand customer service can be slow or ineffective for repairs and returns
- Occasional reports of delivery delays and shipping issues with the brand globally
- Brand is frequently impersonated globally; ensure you are on the correct country-specific domain
- Some international customer service experiences for this brand are reported as poor
Why switch: The site delonghi.cl is the authorized local distributor (MACROHOME SPA) for De'Longhi in Chile. It provides local customer support, warranty information, and clear Chilean business details.
What web sources say (not checked by us)
Facts
💬 Ask about this shop
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🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Let's Encrypt, expires 2026-11-17 | TLS handshake from our servers | before 2026-09-11 |
| First seen on the web | 2014 | Internet Archive | before 2026-09-11 |
| Hosting | CLOUDFLARENET - Cloudflare, Inc., US, CA | IP and AS lookup | before 2026-09-11 |
| DNS | cscdns.net | Nameserver records | before 2026-09-11 |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 3 recorded points since 2026-09-11, 90 → 57 | HasTrust score model |
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Checked 34 days ago. · How we score →
Shop policy, from their own pages
Their own policy page says: standard delivery (Región Metropolitana) takes 3–5 business days.
What their page says, word for word
- “Los pedidos serán entregados de 3 a 5 días hábiles en Región Metropolitana, Regiones de 3 a 15 hábiles contados a partir de la confirmación de envío de su compra, según el lugar de destino y la capacidad del operador logístico.” — their page
Read on 2026-10-04. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is delonghi.cl legit?⌄
Mixed. HasTrust trust score: 57/100. The website delonghi.cl is a legitimate, authorized distributor for De'Longhi products in Chile, operated by the local entity MACROHOME SPA. It provides transparent contact details, clear return and warranty terms, and uses secure payment methods. While the official local site is safe, be aware that the De'Longhi brand is frequently targeted by scammers globally, so always verify you are on this specific, official Chilean domain. Note that while the shop is legitimate, some customers globally have reported mixed experiences with the brand's customer service regarding repairs and returns.
Is delonghi.cl a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the delonghi.cl trust score?⌄
HasTrust rates delonghi.cl 57/100 (Mixed). Unsure
How long does delivery from delonghi.cl take?⌄
Their own shipping page says standard delivery (Región Metropolitana) takes 3–5 business days.
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