Is dell.com legit?
Yes. HasTrust rates dell.com Trusted (90/100), checked 2026-09-23: Well-known, established global brand; Wide range of computer hardware and accessories.
What we measured
Why this score?
Our own checks found no measured risk signal for dell.com: nothing we measured on the site counts against it. The domain was registered 37 years ago, and it has been on the public web since 1996. Its HTTPS certificate is valid. We rate it Trusted on what we measured ourselves; the score breakdown lists every signal. Reviews and claims from other sites are shown separately and do not count.
Video reviews
Pros
- Well-known, established global brand
- Wide range of computer hardware and accessories
Cons
- Extremely poor and often unreachable customer service
- Frequent reports of delivery issues and lost packages
- Difficult and frustrating return/refund processes
- Reports of hardware issues and poor quality control on some models
- Watch for fake Dell sites — buy only via the official domain
- Extensive negative feedback regarding customer support and order fulfillment
Better options
Why switch: Coolblue is widely regarded for superior customer service, reliable delivery, and easier return processes compared to the experiences reported with Dell's direct support.
Bol.com offers a more user-friendly shopping experience and generally more reliable customer support for consumer electronics.
What web sources say (not checked by us)
Third-party ratings
Facts
Based on 8 sources
scamadviser.comVeelgestelde vragen over Dell bestellingsupport | Dell NederlandOnline retourneren | Dell NederlandDell Reviews | Read Customer Service Reviews of www.dell.nlDell Ervaringen & Reviews | Prijsvergelijk.nlVeiligheidsbeleid | Dell NederlandContact | Dell NederlandDell Reviews 489💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
- Check the returns policy and delivery time before ordering.
- We keep tracking this site — check back here if anything feels off later.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — DigiCert Inc, expires 2027-02-27 | TLS handshake from our servers | |
| Domain registration | 1988-11 (37 years old) | RDAP registry record | |
| First seen on the web | 1996 | Internet Archive | |
| Popularity rank | #439 on Majestic Million | Majestic Million list | before 2026-09-23 |
| Hosting | DELL-BLK - Dell, Inc., US | IP and AS lookup | |
| Registrar | SafeNames Ltd. | RDAP registry record | |
| DNS | dell.com | Nameserver records | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 8 recorded points since 2026-09-23, 40 → 90 | HasTrust score model |
Buyer reports
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Checked 12 days ago. · How we score →
Shop policy, from their own pages
Their own policy page says: you can return items within 30 days; refunds go back to your original payment method.
What their page says, word for word
- “our return policy is 30 days from the date of your invoice, unless you have a separate agreement with Dell.” — their page
- “Please be advised that it may take up to 10-15 business days from the date the order is received back at Dell for you to get the money credited back to the original method of payment.” — their page
Read on 2026-10-03. This is what the shop states about itself, not a promise from us; we only show what we found on their page.
Frequently asked
Is dell.com legit?⌄
Trusted. HasTrust trust score: 90/100. Our own checks found no measured risk signal for dell.com: nothing we measured on the site counts against it. The domain was registered 37 years ago, and it has been on the public web since 1996. Its HTTPS certificate is valid. We rate it Trusted on what we measured ourselves; the score breakdown lists every signal. Reviews and claims from other sites are shown separately and do not count.
Is dell.com a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the dell.com trust score?⌄
HasTrust rates dell.com 90/100 (Trusted). Buy this instead
What is the return policy of dell.com?⌄
Their own policy page says: you can return items within 30 days; refunds go back to your original payment method.
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📖 Helpful guides
Checks about dell.com
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