Is coolblue.nl legit?
HasTrust rates coolblue.nl Mixed (68/100), checked 2026-06-19: Occasional issues with third-party courier delivery speed and service (e.g., DHL, PostNL); Inconsistent experiences with customer service and repair processes reported by some users; Prices may occasionally be higher compared to other competitors.
Wondering if coolblue.nl is legit? Coolblue is an established and widely trusted Dutch retailer for electronics and appliances, certified by Thuiswinkel Waarborg, with clear business details, secure payment and reliable return policies. HasTrust rates it 95/100 (Trusted), though a few customers note occasional third-party delivery or customer service issues, as is common for large retailers.
What we measured
Why this score?
Coolblue is a highly legitimate, established, and widely trusted Dutch retailer for electronics and appliances. It holds certification from Thuiswinkel Waarborg, operates with clear business details, and provides secure payment and reliable return policies. While the vast majority of customer experiences are positive, some users have reported occasional issues with third-party delivery services or inconsistencies in customer service, which are common for large retailers.
Video reviews
Pros
- Highly popular and established retailer with a long track record
- Certified by Thuiswinkel Waarborg, indicating compliance with consumer rights and legal standards
- Generally positive feedback on ordering process, product presentation, and store staff assistance
- Offers reliable return/exchange processes and secure payment methods
Cons
- Occasional issues with third-party courier delivery speed and service (e.g., DHL, PostNL)
- Inconsistent experiences with customer service and repair processes reported by some users
- Prices may occasionally be higher compared to other competitors
- Some negative reports regarding specific third-party shipping partners used for deliveries
- Isolated complaints regarding customer service responsiveness or repair handling consistency
Better options
Why switch: A large, established alternative retailer for electronics and appliances in the Netherlands.
Another major online marketplace widely used and trusted in the region for a vast array of goods.
What web sources say (not checked by us)
Third-party ratings
Facts
Based on 8 sources
scamadviser.comCoolblue - certificaat | Thuiswinkel.orgTerms and Conditions Coolblue B.V. | CoolblueReturn requirements - Coolblue - anything for a smileCoolblue Reviews | Read Customer Service Reviews of www.coolblue.nlCoolblue Reviews 148.185Coolblue - Anything for a smileSecurity and privacy Coolblue B.V. | Coolblue💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Amazon, expires 2026-10-09 | TLS handshake from our servers | before 2026-06-19 |
| Domain registration | 2001-04 (25 years old) | RDAP registry record | before 2026-06-19 |
| First seen on the web | 2002 | Internet Archive | before 2026-06-19 |
| Popularity rank | #18876 on Majestic Million | Majestic Million list | before 2026-06-19 |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 3 recorded points since 2026-06-19, 95 → 68 | HasTrust score model |
Buyer reports
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Checked 102 days ago. · How we score →
Frequently asked
Is coolblue.nl legit?⌄
Mixed. HasTrust trust score: 68/100. Coolblue is a highly legitimate, established, and widely trusted Dutch retailer for electronics and appliances. It holds certification from Thuiswinkel Waarborg, operates with clear business details, and provides secure payment and reliable return policies. While the vast majority of customer experiences are positive, some users have reported occasional issues with third-party delivery services or inconsistencies in customer service, which are common for large retailers.
Is coolblue.nl a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the coolblue.nl trust score?⌄
HasTrust rates coolblue.nl 68/100 (Mixed). Unsure
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📖 Helpful guides
Checks about coolblue.nl
84https://www.coolblue.nl/product/969148/logitech-mx-master-4-graphite.htmlTrustedBuy
71https://www.coolblue.nl/product/963477/samsung-55-neo-qled-qn73f-4k-2025.htmlMixedUnsure
68https://www.coolblue.nl/product/941835/playstation-5-slim-disc-edition.htmlMixedBuy this instead
71https://www.coolblue.nl/product/946162/bosch-pvs775hc1e.htmlMixedUnsureShow your live HasTrust score on your own site — it links back here so visitors can see the full check. How it works ↗
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