Is Bergfreunde Legit? Bergfreunde.nl Trust Check
HasTrust rates bergfreunde.nl Trusted (79/100), checked 2026-09-24: Large selection of outdoor brands and specialized gear; Competitive pricing and frequent discounts; Fast and reliable shipping for most orders.
Is Bergfreunde legit? Yes: Bergfreunde.nl is a well-established online store for outdoor and climbing gear, and HasTrust rates it 77/100 (Trusted). It has positive ratings on Trustpilot and Trusted Shops, and most customers say shipping is fast and products are high quality. Some shoppers say customer service is slow to reply, especially on warranty claims and returns. You also pay return shipping yourself, and direct exchanges are not offered.
What we measured
Why this score?
Bergfreunde.nl is a legitimate and well-established online retailer specializing in outdoor and climbing gear. It is widely considered safe to use, backed by positive ratings on platforms like Trustpilot and Trusted Shops. While most customers report fast shipping and high-quality products, some users have experienced frustrations with slow customer service responses, particularly regarding warranty claims and the return process. Note that you are responsible for return shipping costs, and the store does not offer direct exchanges. Overall, it is a reliable option for outdoor enthusiasts, provided you are aware of their return policies.
Video reviews
Pros
- Large selection of outdoor brands and specialized gear
- Competitive pricing and frequent discounts
- Fast and reliable shipping for most orders
- Generous 100-day voluntary return policy
Cons
- Return shipping costs are charged to the customer
- Customer service can be slow to respond to emails or warranty claims
- No direct exchange option; requires returning and placing a new order
⚠ Red flags
- Some reports of slow or unresponsive customer service regarding warranty and returns
- Customers must pay for return shipping labels
Better options
Why switch: A major, highly reputable Dutch retailer offering a wide range of outdoor gear with reliable customer service and easy return processes.
Known for excellent customer service, fast delivery, and a very transparent, user-friendly return policy in the Netherlands and Belgium.
What web sources say (not checked by us)
Third-party ratings
Facts
Based on 8 sources
Bergfreunde.nl Reviews | Read Customer Service Reviews of www.bergfreunde.nlBergfreunde: Reviews Onthullen: Wat Klanten Echt DenkenOnline Outdoorwinkel — bergfreunde.nl Trust Score & Analysis | BitverzoBergfreunde.eu reviews: Read 2,752 Bergfreunde.eu reviewsOver onsAlgemene en Aanvullende Voorwaarden | Bergfreunde.nlKlanteninformatie | Bergfreunde.nlRetourneren bij Bergfreunde | 100 dagen retourrecht💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Still pay with a method that has buyer protection (credit card or PayPal), never a bank transfer.
- Check the returns policy and delivery time before ordering.
- We keep tracking this site — check back here if anything feels off later.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Google Trust Services, expires 2026-10-28 | TLS handshake from our servers | |
| First seen on the web | 2014 | Internet Archive | |
| Popularity rank | #331668 on Majestic Million | Majestic Million list | before 2026-09-24 |
| Hosting | CLOUDFLARENET - Cloudflare, Inc., US | IP and AS lookup | |
| DNS | googledomains.com | Nameserver records | |
| Blocklist | Not listed | HasTrust blocklist |
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Frequently asked
Is bergfreunde.nl legit?⌄
Trusted. HasTrust trust score: 79/100. Bergfreunde.nl is a legitimate and well-established online retailer specializing in outdoor and climbing gear. It is widely considered safe to use, backed by positive ratings on platforms like Trustpilot and Trusted Shops. While most customers report fast shipping and high-quality products, some users have experienced frustrations with slow customer service responses, particularly regarding warranty claims and the return process. Note that you are responsible for return shipping costs, and the store does not offer direct exchanges. Overall, it is a reliable option for outdoor enthusiasts, provided you are aware of their return policies.
Is bergfreunde.nl a scam?⌄
Possible concerns from our check: Some reports of slow or unresponsive customer service regarding warranty and returns; Customers must pay for return shipping labels
What is the bergfreunde.nl trust score?⌄
HasTrust rates bergfreunde.nl 79/100 (Trusted). Buy
Is Bergfreunde legit?⌄
Yes. Bergfreunde.nl is a legitimate, well-established online store for outdoor and climbing gear. HasTrust rates it 77/100 (Trusted), and it has positive ratings on Trustpilot and Trusted Shops. Most customers report fast shipping and high-quality products, but some say customer service is slow to reply.
Is Bergfreunde reliable?⌄
Bergfreunde.nl is generally reliable for buying outdoor gear. Most customers report fast shipping and high-quality products. Its weak spot is customer service: some shoppers say replies are slow, especially for warranty claims and returns. Its HasTrust score of 77/100 (Trusted) reflects a solid record that still has some problems.
What should I know about Bergfreunde returns?⌄
Before you order from Bergfreunde.nl, note that you pay return shipping yourself and the store does not offer direct exchanges. Some customers also say replies are slow when they handle returns and warranty claims, so allow extra time if you might need to send an item back.
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