Is altrarunning.com legit?
Mostly. HasTrust rates altrarunning.com Mixed (71/100), checked 2026-09-23: Extremely poor customer service reputation; Significant, recurring difficulties with returns and refunds; Reports of slow shipping and order fulfillment issues.
What we measured
Why this score?
Our own checks found no measured risk signal for altrarunning.com: nothing we measured on the site counts against it. The domain was registered 16 years ago, and it has been on the public web since 2010. Its HTTPS certificate is valid. We rate it Mixed on what we measured ourselves; the score breakdown lists every signal. Reviews and claims from other sites are shown separately and do not count.
Video reviews
Pros
- Official brand website for a well-known shoe manufacturer
- Wide selection of products directly from the source
- Secure payment options including major cards and digital wallets
Cons
- Extremely poor customer service reputation
- Significant, recurring difficulties with returns and refunds
- Reports of slow shipping and order fulfillment issues
- Inconsistent product quality reports
- Numerous customer complaints regarding failed or delayed refunds
- Reports of unresponsive customer support channels
- Difficulties with the online return process for international orders
Better options
Why switch: Given the significant, recurring reports of poor customer service and difficult return processes on the official Altra website, purchasing through a reputable third-party retailer provides better consumer protection and easier dispute resolution.
What web sources say (not checked by us)
Third-party ratings
Facts
Based on 8 sources
scamadviser.comRunning Shoes with FootShape™ Comfort — altrarunning.com Trust Score & Analysis | BitverzoTerms and Conditions | Altra Running NLFAQsAltra Running Reviews 311Running Shoes with FootShape™ Comfort | Altra Running USAccount Support | Altra Running BEReturns & Exchanges: Policy, Timeframes & Instructions | Altra Running SE💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Let's Encrypt, expires 2026-10-29 | TLS handshake from our servers | |
| Domain registration | 2010-05 (16 years old) | RDAP registry record | |
| First seen on the web | 2010 | Internet Archive | |
| Popularity rank | #67524 on Majestic Million | Majestic Million list | before 2026-09-23 |
| Hosting | CLOUDFLARENET - Cloudflare, Inc., US, CA | IP and AS lookup | |
| Registrar | MarkMonitor Inc. | RDAP registry record | |
| DNS | akam.net | Nameserver records | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 3 recorded points since 2026-09-23, 45 → 71 | HasTrust score model |
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Frequently asked
Is altrarunning.com legit?⌄
Mixed. HasTrust trust score: 71/100. Our own checks found no measured risk signal for altrarunning.com: nothing we measured on the site counts against it. The domain was registered 16 years ago, and it has been on the public web since 2010. Its HTTPS certificate is valid. We rate it Mixed on what we measured ourselves; the score breakdown lists every signal. Reviews and claims from other sites are shown separately and do not count.
Is altrarunning.com a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the altrarunning.com trust score?⌄
HasTrust rates altrarunning.com 71/100 (Mixed). Buy this instead
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