Is Adidas.com Legit? Official Site, Mixed Trust Score (60/100)
HasTrust rates adidas.com Mixed (68/100), checked 2026-09-23: Watch for fake adidas sites — buy only via the official domain; Significant volume of negative customer reviews regarding post-purchase support and refunds; Reports of disputes over returned items being rejected or marked as empty/damaged without clear evidence.
If you're wondering "is adidas.com legit", the short answer is yes: it is the official website of the global sportswear brand and safe to visit. HasTrust gives it a Mixed trust score of 60/100, because while the site itself is not a scam, there is a broad consensus of negative customer experiences with its online store's customer service, return processing and refund reliability. Shoppers frequently report missing items, rejected returns and unhelpful support, so many prefer to buy Adidas products through reputable third-party retailers for stronger consumer protection.
What we measured
Why this score?
Adidas.com is the legitimate, official website for the global sportswear brand and is safe to visit. However, while the site itself is not a scam, there is a massive consensus of negative customer experiences regarding their online store's customer service, return processing, and refund reliability. Many shoppers report extreme frustration with missing items, rejected returns, and unhelpful support, leading to a very poor reputation for their direct-to-consumer e-commerce operations. If you choose to buy Adidas products, it is highly recommended to purchase them through a reputable third-party retailer instead to ensure better consumer protection.
Video reviews
Pros
- Official, legitimate website for a major global brand
- Wide selection of authentic athletic gear
- Secure website infrastructure (SSL/TLS)
Cons
- Extremely poor customer service responsiveness
- Frequent, unresolved issues with returns and refunds
- Reports of missing items in shipments or empty boxes being delivered
- Inconsistent quality control and difficulty processing warranty claims
⚠ Red flags
- Watch for fake adidas sites — buy only via the official domain
- Significant volume of negative customer reviews regarding post-purchase support and refunds
- Reports of disputes over returned items being rejected or marked as empty/damaged without clear evidence
Better options
Why switch: Buying through a major retailer like Amazon often provides better customer service, easier return processes, and more reliable dispute resolution compared to dealing directly with the brand's online store.
A direct competitor that offers a similar range of athletic apparel and footwear, often cited by dissatisfied Adidas customers as a preferred alternative.
What web sources say (not checked by us)
Third-party ratings
Facts
Based on 8 sources
adidas Reviews | Read Customer Service Reviews of www.adidas.comadidas reviews | Bekijk consumentenreviews over www.adidas.comadidas Nederland Reviews | Read Customer Service Reviews of adidas.nlIs adidas.com Safe? Security Scan Report | PCriskadidas.com - Sportswear And Footwear Retail | URLertscamadviser.comadidas — adidas.com Trust Score & Analysis | BitverzoAdidas Review: Is adidas.com trustworthy? | reviewscorer💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
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What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Entrust Limited, expires 2026-10-30 | TLS handshake from our servers | |
| Domain registration | 1995-09 (31 years old) | RDAP registry record | |
| First seen on the web | 1996 | Internet Archive | |
| Popularity rank | #2222 on Majestic Million | Majestic Million list | before 2026-09-23 |
| Hosting | NORIS-NETWORK - noris network AG, DE | IP and AS lookup | |
| Registrar | CSC Corporate Domains, Inc. | RDAP registry record | |
| DNS | cscdns.uk | Nameserver records | |
| Blocklist | Not listed | HasTrust blocklist |
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Frequently asked
Is adidas.com legit?⌄
Mixed. HasTrust trust score: 68/100. Adidas.com is the legitimate, official website for the global sportswear brand and is safe to visit. However, while the site itself is not a scam, there is a massive consensus of negative customer experiences regarding their online store's customer service, return processing, and refund reliability. Many shoppers report extreme frustration with missing items, rejected returns, and unhelpful support, leading to a very poor reputation for their direct-to-consumer e-commerce operations. If you choose to buy Adidas products, it is highly recommended to purchase them through a reputable third-party retailer instead to ensure better consumer protection.
Is adidas.com a scam?⌄
Possible concerns from our check: Watch for fake adidas sites — buy only via the official domain; Significant volume of negative customer reviews regarding post-purchase support and refunds; Reports of disputes over returned items being rejected or marked as empty/damaged without clear evidence
What is the adidas.com trust score?⌄
HasTrust rates adidas.com 68/100 (Mixed). Buy this instead
Is adidas.com legit?⌄
Yes. Adidas.com is the legitimate, official website of the global sportswear brand and is safe to visit. However, HasTrust rates it 60/100 (Mixed) because many shoppers report poor customer service, slow or rejected returns, and unreliable refunds from its direct-to-consumer online store, even though the site itself is not a scam.
Is it safe to buy directly from adidas.com?⌄
The site is genuine, so your order is placed with the real Adidas brand. The risk is not fraud but service quality: many customers report missing items, rejected returns, unhelpful support and refund delays. That widespread frustration is why the store carries a Mixed 60/100 trust score rather than a strong one.
Should I buy Adidas products from a third-party retailer instead?⌄
Based on the volume of complaints about adidas.com's returns, refunds and support, buying Adidas products through a reputable third-party retailer is highly recommended. Established retailers typically offer better consumer protection and easier return handling, which helps you avoid the service problems frequently reported with Adidas's own online store.
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