Is hqpool.com legit?
Be careful. HasTrust rates hqpool.com Caution (30/100), checked 2026-09-25: Wide selection of pool and spa supplies; Easy-to-navigate website with clear photos.
What we measured
Why this score?
Were you about to buy something there? Amazon has it, with a refund if it never arrives.
Our own checks on hqpool.com found reasons for care: the site does not use HTTPS: data you enter is not encrypted. That is not proof of fraud, and nothing we measured proves deception. If you order, pay with buyer protection (a credit card or PayPal).
We reserve High risk for proof of deception: imitating a known brand, a blocklist entry, a Google Web Risk listing or buyer scam reports. What we measured here is a reason for care, not proof. Claims from web sources that we could not verify are listed below but do not count against it.
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Video reviews
Pros
- Wide selection of pool and spa supplies
- Easy-to-navigate website with clear photos
⚠ Red flags
- The site does not use HTTPS: data you enter is not encrypted.
Better options
Why switch: Home Depot is a large, reputable retailer with a 90-day return policy, reliable service, and physical locations for easier support and returns.
What web sources say (not checked by us)
- F rating from the Better Business Bureau due to unresolved complaints
- Numerous reports of poor customer service and unresponsiveness
- Significant delays in shipping and processing refunds
- Customers report being charged for out-of-stock items without notification
- Restocking fees and customer-paid return shipping costs
- F rating from the Better Business Bureau
- Pattern of complaints regarding non-delivery and failure to issue refunds
- Reports of confrontational or unprofessional customer service interactions
Facts
Based on 5 sources
Your Pool HQ Review for September 2026 | Swimming Pool Supply StoresYour Pool HQ Reviews - 61 Customers Rate 2.6/5 (2026) | SmartCustomerYour Pool HQ | BBB Business ProfileHome Depot vs Your Pool HQ for July 2026 | Swimming Pool Supply StoresHqpool / Reviews: Best Above Ground Pool Vacuum 2020 - High Quality Pool💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Only buy here if you can pay with full buyer protection — and expect problems with delivery or returns.
- Verify the company: a real registered address, working phone number and reachable customer service.
- If the deal looks too good to be true, it is — compare the price on a shop you already trust.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | No valid HTTPS certificate | TLS handshake from our servers | |
| Domain registration | 2015-04 (11 years old) | RDAP registry record | |
| First seen on the web | 2015 | Internet Archive | |
| Hosting | GOOGLE-CLOUD-PLATFORM - Google LLC, US | IP and AS lookup | |
| Registrar | Dynadot Inc | RDAP registry record | |
| DNS | dyna-ns.net | Nameserver records | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 4 recorded points since 2026-09-09, 10 → 30 | HasTrust score model |
Buyer reports
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Frequently asked
Is hqpool.com legit?⌄
Caution. HasTrust trust score: 30/100. Our own checks on hqpool.com found reasons for care: the site does not use HTTPS: data you enter is not encrypted. That is not proof of fraud, and nothing we measured proves deception. If you order, pay with buyer protection (a credit card or PayPal).
Is hqpool.com a scam?⌄
Possible concerns from our check: The site does not use HTTPS: data you enter is not encrypted.
What is the hqpool.com trust score?⌄
HasTrust rates hqpool.com 30/100 (Caution). Unsure
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