Gaiam Yoga Mats Review: Are They Worth Buying?
HasTrust rates Gaiam Yoga Mats Caution (49/100), checked 2026-06-23: Multiple reports of poor customer service and lack of phone support; History of unresolved complaints according to BBB; Reports of products wearing out quickly despite claims of lifetime warranties.
Our Gaiam yoga mats review gives this long-established brand a Caution rating. Its mats are cheap, easy to find and fine for casual beginners, but many customers say they wear out quickly and complain about how returns and support issues are handled. If you practice often or intensely, a more durable mat is likely the better choice.
What we measured
Why this score?
Were you about to buy something there? Amazon has it, with a refund if it never arrives.
Gaiam is a long-established brand that offers budget-friendly yoga gear suitable for casual beginners, but it suffers from significant issues with product durability and customer support. Many customers report that their mats wear out quickly, and the company has a poor reputation for handling returns and resolving complaints. While the products are widely available and affordable, those seeking a reliable, long-lasting mat for more frequent or intense practice would likely be better served by more durable alternatives.
Already paid this shop? There are things worth doing in the next hour — your card, your bank's chargeback window, and where to report it.
What to do now →
Video reviews
Pros
- Budget-friendly for beginners and casual users
- Good cushioning for joint comfort in gentle poses
- Available designs are often aesthetically appealing
Cons
- Poor durability and wear with frequent use
- Significant customer service issues, including lack of phone support and difficult return processes
- Mats can become slippery during sweaty practices
- Some products suffer from poor quality control and manufacturing defects
⚠ Red flags
- Multiple reports of poor customer service and lack of phone support
- History of unresolved complaints according to BBB
- Reports of products wearing out quickly despite claims of lifetime warranties
- Potential difficulty with returns and refunds
Better options
Why switch: A denser, more durable alternative that offers better support for wrists and stability during poses compared to Gaiam's softer, less durable foam mats.
Recommended for those who practice hot yoga or vigorous flows, providing superior grip and stability over Gaiam's mats which can become slippery when wet.
What web sources say (not checked by us)
Third-party ratings
Facts
Based on 8 sources
Gaiam Reviews | Read Customer Service Reviews of www.gaiam.comGaiam, Inc. | BBB Business Profile | Better Business BureauGaiam, Inc. | BBB Complaints | Better Business BureauGaiam Reviews - Read 8 Customer Reviews of Gaiam | SitejabberFrequently Asked QuestionsGaiam.com Reviews (2024) | Is Gaiam.com Legit & Reliable?Gaiam Reviews AnalysisGaiam Premium 6mm Review | Tested & Rated💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Only buy here if you can pay with full buyer protection — and expect problems with delivery or returns.
- Verify the company: a real registered address, working phone number and reachable customer service.
- If the deal looks too good to be true, it is — compare the price on a shop you already trust.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Certificate expired 2026-08-29 — not re-checked since | TLS handshake from our servers | before 2026-06-23 |
| First seen on the web | 1999 | Internet Archive | before 2026-06-23 |
| Popularity rank | #27025 on Majestic Million | Majestic Million list | before 2026-06-23 |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 3 recorded points since 2026-06-23, 45 → 45 | HasTrust score model |
Buyer reports
No buyer reports yet — bought from here? Be the first to share.
Comments are screened before they appear. The count updates immediately.
Something wrong on this page? Tell us
Own this site, or spotted an error? A person reviews every report and corrects the page when a fact is wrong.
Checked 98 days ago. · How we score →
Frequently asked
Is Gaiam Yoga Mats legit?⌄
Caution. HasTrust trust score: 49/100. Gaiam is a long-established brand that offers budget-friendly yoga gear suitable for casual beginners, but it suffers from significant issues with product durability and customer support. Many customers report that their mats wear out quickly, and the company has a poor reputation for handling returns and resolving complaints. While the products are widely available and affordable, those seeking a reliable, long-lasting mat for more frequent or intense practice would likely be better served by more durable alternatives.
Is Gaiam Yoga Mats a scam?⌄
Possible concerns from our check: Multiple reports of poor customer service and lack of phone support; History of unresolved complaints according to BBB; Reports of products wearing out quickly despite claims of lifetime warranties; Potential difficulty with returns and refunds
What is the Gaiam Yoga Mats trust score?⌄
HasTrust rates Gaiam Yoga Mats 49/100 (Caution). Buy this instead
🔔 Email me if this shop's trust rating changes
Free. You confirm by email (double opt-in); unsubscribe any time.
📖 Helpful guides
People also checked
📬 Get new scams in your inbox — weekly
One short email every Monday: the scam shops and risky sites we spotted that week. No spam, one-click unsubscribe.
Double opt-in — we only mail you after you confirm.