Is G Adventures a Good Tour Company?
HasTrust rates G Adventures Mixed (68/100), checked 2026-06-23: Occasional inconsistencies in accommodation quality; Long wait times for customer service/telephone support reported by some users; Not a luxury service; may not suit travelers expecting high-end amenities.
Wondering is G Adventures a good tour company? HasTrust rates it 90/100 (Trusted), reflecting its long standing reputation in small-group adventure travel. Most travelers praise the guides, smooth organization, and responsible-tourism focus, while a minority note accommodation or support concerns.
What we measured
Why this score?
G Adventures is a long-standing, legitimate, and highly-regarded company specializing in small-group adventure travel. The vast majority of customers report positive experiences, frequently highlighting the quality of the guides, the seamless organization, and the company's commitment to responsible tourism. While some travelers have reported issues with accommodation standards or customer support responsiveness, these appear to be minor compared to the overall satisfaction level. It is a reliable choice for solo travelers and those seeking immersive, adventure-focused experiences rather than luxury travel.
Video reviews
Pros
- Well-organized itineraries with a focus on immersive local culture
- Passionate and knowledgeable local guides (Chief Experience Officers or CEOs)
- No single supplement policy for solo travelers
- Strong focus on sustainable and responsible travel (Ripple Score)
- Generally high customer satisfaction across multiple platforms
Cons
- Occasional inconsistencies in accommodation quality
- Long wait times for customer service/telephone support reported by some users
- Not a luxury service; may not suit travelers expecting high-end amenities
- Some complaints regarding communication during cancellations or unforeseen events
- Some historical complaints related to communication and refunds, particularly during the COVID-19 pandemic
Better options
Why switch: Often considered the primary competitor to G Adventures, offering similar small-group adventure tours, travel styles, and price points.
What web sources say (not checked by us)
Facts
Based on 8 sources
G Adventures Reviews | Read Customer Service Reviews of gadventures.comG Adventures Reviews 9,245G Adventures - 12,662 Reviews - TourRadarG Adventures - Reviews, Ratings, & Trips - Guided PeaksG Adventures review: My honest thoughts after 5 toursG Adventures review: Group tours with a focus on responsible travel - Tour ScoopG Adventures Complaints - ComplaintInfo.comBooking Your Tour FAQs | G Adventures💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — GlobalSign nv-sa, expires 2027-01-31 | TLS handshake from our servers | before 2026-06-23 |
| Domain registration | 2002-11 (23 years old) | RDAP registry record | before 2026-06-23 |
| First seen on the web | 2001 | Internet Archive | before 2026-06-23 |
| Popularity rank | #25499 on Majestic Million | Majestic Million list | before 2026-06-23 |
| Contact & legal pages | Nothing stated on the pages we read | Read from the site's own pages | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 3 recorded points since 2026-06-23, 90 → 68 | HasTrust score model |
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Frequently asked
Is G Adventures legit?⌄
Mixed. HasTrust trust score: 68/100. G Adventures is a long-standing, legitimate, and highly-regarded company specializing in small-group adventure travel. The vast majority of customers report positive experiences, frequently highlighting the quality of the guides, the seamless organization, and the company's commitment to responsible tourism. While some travelers have reported issues with accommodation standards or customer support responsiveness, these appear to be minor compared to the overall satisfaction level. It is a reliable choice for solo travelers and those seeking immersive, adventure-focused experiences rather than luxury travel.
Is G Adventures a scam?⌄
Our check surfaced no major scam signals — still verify payment and seller details before you pay.
What is the G Adventures trust score?⌄
HasTrust rates G Adventures 68/100 (Mixed). Unsure
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