Is ensurance.com Legit or a Scam?

Wondering is ensurance.com legit? HasTrust gives it a Caution score of 42/100. The site works as a marketplace connecting consumers with licensed independent insurance agents rather than an insurer itself, but independent signals are mixed—a B- BBB rating with a noted unanswered complaint and only a couple of negative Trustpilot reviews—so verify any agent's license with your state and review fees and cancellation terms before committing.

ensurance.com
42
Caution🏪 MarketplaceCaution
🔗https://ensurance.com

Ensurance.com presents itself as a marketplace that connects consumers with licensed independent insurance agents, not as an insurer. Independent signals are mixed: BBB lists the company as not BBB-accredited with a B- rating and notes failure to respond to at least one complaint, while Trustpilot shows only 2 reviews and includes negative, “rip off/joke” style complaints about claims and cancellation experience. If you use it, treat it as a lead/agent directory: verify any agent’s license directly with your state and carefully review coverage/fees and cancellation terms before committing.

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Video reviews

Pros

  • States it is a marketplace and not an insurer (so you can separate the platform from any actual underwriting/claims handling).
  • FAQ states the service is free to use.
  • FAQ describes options to choose/switch agents and that response is often same day/next business day.

Cons

  • Very limited independent review data on Trustpilot (only 2 reviews shown in the source excerpt).
  • BBB rating is below average (B-) and cites failure to respond to complaints.
  • Marketing/placement may be influenced by paid membership tiers (so results may not reflect pure customer satisfaction).

⚠ Red flags

  • Trustpilot review excerpt contains strongly negative complaint themes (e.g., “rip off/joke,” issues with cancellation and claim/deductible expectations).
  • BBB rating not accredited and includes note about failure to respond to at least one complaint.
  • Search results may be influenced by membership tiers (paid placement), so ordering may not equal quality.

Safety signals

Clear contact details shown (phone/address) on BBB profile
Stated return/refund policy for purchases
Secure payment options (HTTPS/payment methods)
Present on scam/complaint reputation sites (BBB, Trustpilot) with mixed findings
Established business / operating history

Third-party ratings

BBBB- (NOT BBB Accredited; failure to respond to 1 complaint noted)
TrustpilotTrustScore 3/5 shown; only 2 reviews shown

Facts

Domain registered 1998-10 · 27 years old
Connection Valid HTTPS certificate
Certificate valid until 2026-09-17 (83 days) · Let's Encrypt
Type of business (per its terms): Nationwide online insurance marketplace that connects consumers with licensed agents; it says it does not underwrite, quote, or sell policies.
Free-to-use claim: Its FAQ says using Ensurance.com is free (no fees to use the marketplace).
BBB registration/operating history: BBB profile lists: business started 5/25/2007 and incorporated 5/25/2007; years in business shown as 18.
BBB accreditation/rating: BBB says it is NOT BBB Accredited and shows a B- rating; reason includes failure to respond to 1 complaint.
Trustpilot review volume: Trustpilot page shows 2 reviews and a TrustScore of 3 out of 5 (as displayed on the page excerpt).

Better options

💡 Smarter pick
Get quotes directly from insurer/major comparison outlets in your state

Why switch: Ensurance’s own position is that it doesn’t underwrite; comparing with direct insurer quote tools or widely used comparison services can reduce reliance on an intermediary and lets you evaluate coverage terms and fees directly with the carrier.

HasTrust summarizes public web sources and can be wrong or out of date. Not a guarantee of safety or quality — always verify before you buy or pay.

🛡️ Site safety check

Domain registered 27+ years ago
Valid HTTPS encryption (certificate by Let's Encrypt)
On the public web since 2000 (Internet Archive)

What you should do

  • Only buy here if you can pay with full buyer protection — and expect problems with delivery or returns.
  • Verify the company: a real registered address, working phone number and reachable customer service.
  • If the deal looks too good to be true, it is — compare the price on a shop you already trust.
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Checked 45 days ago. · How we score →

Frequently asked

Is ensurance.com legit?

Caution. HasTrust trust score: 42/100. Ensurance.com presents itself as a marketplace that connects consumers with licensed independent insurance agents, not as an insurer. Independent signals are mixed: BBB lists the company as not BBB-accredited with a B- rating and notes failure to respond to at least one complaint, while Trustpilot shows only 2 reviews and includes negative, “rip off/joke” style complaints about claims and cancellation experience. If you use it, treat it as a lead/agent directory: verify any agent’s license directly with your state and carefully review coverage/fees and cancellation terms before committing.

Is ensurance.com a scam?

Possible concerns from our check: Trustpilot review excerpt contains strongly negative complaint themes (e.g., “rip off/joke,” issues with cancellation and claim/deductible expectations).; BBB rating not accredited and includes note about failure to respond to at least one complaint.; Search results may be influenced by membership tiers (paid placement), so ordering may not equal quality.

What is the ensurance.com trust score?

HasTrust rates ensurance.com 42/100 (Caution). Caution

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