Ensurance.com presents itself as a marketplace that connects consumers with licensed independent insurance agents, not as an insurer. Independent signals are mixed: BBB lists the company as not BBB-accredited with a B- rating and notes failure to respond to at least one complaint, while Trustpilot shows only 2 reviews and includes negative, “rip off/joke” style complaints about claims and cancellation experience. If you use it, treat it as a lead/agent directory: verify any agent’s license directly with your state and carefully review coverage/fees and cancellation terms before committing.
Video reviews
Pros
- States it is a marketplace and not an insurer (so you can separate the platform from any actual underwriting/claims handling).
- FAQ states the service is free to use.
- FAQ describes options to choose/switch agents and that response is often same day/next business day.
Cons
- Very limited independent review data on Trustpilot (only 2 reviews shown in the source excerpt).
- BBB rating is below average (B-) and cites failure to respond to complaints.
- Marketing/placement may be influenced by paid membership tiers (so results may not reflect pure customer satisfaction).
⚠ Red flags
- Trustpilot review excerpt contains strongly negative complaint themes (e.g., “rip off/joke,” issues with cancellation and claim/deductible expectations).
- BBB rating not accredited and includes note about failure to respond to at least one complaint.
- Search results may be influenced by membership tiers (paid placement), so ordering may not equal quality.
Safety signals
Third-party ratings
Facts
Better options
Why switch: Ensurance’s own position is that it doesn’t underwrite; comparing with direct insurer quote tools or widely used comparison services can reduce reliance on an intermediary and lets you evaluate coverage terms and fees directly with the carrier.
Based on 8 sources
Ensurance.com LLC | BBB Business Profile | Better Business Bureauensurance Reviews 2Fast Auto Insurance Quotes Online | Ensurance Since 1998Terms of Use - EnsuranceAbout Us | Trusted Insurance Solutions | EnsuranceFAQ | Trustworthy Insurance Resource | EnsuranceProfile Status & Membership Info - EnsuranceFounder Story | Ensurance.com - Online Insurance MarketplaceBuyer reports
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Frequently asked
Is ensurance.com scam legit?⌄
Caution. HasTrust trust score: 42/100. Ensurance.com presents itself as a marketplace that connects consumers with licensed independent insurance agents, not as an insurer. Independent signals are mixed: BBB lists the company as not BBB-accredited with a B- rating and notes failure to respond to at least one complaint, while Trustpilot shows only 2 reviews and includes negative, “rip off/joke” style complaints about claims and cancellation experience. If you use it, treat it as a lead/agent directory: verify any agent’s license directly with your state and carefully review coverage/fees and cancellation terms before committing.
Is ensurance.com scam a scam?⌄
Possible concerns from our check: Trustpilot review excerpt contains strongly negative complaint themes (e.g., “rip off/joke,” issues with cancellation and claim/deductible expectations).; BBB rating not accredited and includes note about failure to respond to at least one complaint.; Search results may be influenced by membership tiers (paid placement), so ordering may not equal quality.
What is the ensurance.com scam trust score?⌄
HasTrust rates ensurance.com scam 42/100 (Caution). Caution
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