Is EACH OTHER legit?
Mostly. HasTrust rates EACH OTHER Mixed (53/100), checked 2026-09-25: Significant recent decline in customer service quality reported by users; Frequent reports of being redirected to third-party sellers for support, often with poor results; Systemic issues with return handling and refund processing for marketplace items.
Is bol.com legit? → Mixed 60/100
Bol.com is a legitimate and long-established Dutch marketplace, but it is currently experiencing a significant decline in customer satisfaction. While it remains a safe place to shop in terms of business legitimacy, many recent customers report major frustrations with poor customer service, difficulties resolving issues with third-party sellers, and problems with returns and refunds. If you choose to buy here, be aware that you may face significant hurdles if your order is not perfect. For a more reliable experience, especially with electronics, consider specialized retailers with better service reputations.
What we measured
- ✓Domain registered 28+ years ago
- ✓On the public web since 1997 (Internet Archive)
- ✓Valid HTTPS encryption (certificate by Let's Encrypt)
Why this score?
✓ Pros
- Very large product assortment
- Generally fast delivery for many items
⚠ Cons
- Frequent complaints about poor, unhelpful, or unreachable customer service
- Difficulties resolving issues with third-party sellers on the platform
- Reports of receiving damaged, incorrect, or used items sold as new
- Issues with return processes and refund delays
- !Significant recent decline in customer service quality reported by users
- !Frequent reports of being redirected to third-party sellers for support, often with poor results
- !Systemic issues with return handling and refund processing for marketplace items
Why switch: For electronics and computers, this store has a significantly higher customer satisfaction rating and a more personal, responsive service approach compared to the large marketplaces.
While also a large retailer, it generally maintains higher customer service ratings than bol.com and Amazon.nl for electronics and appliances.
What web sources say (not checked by us)
Third-party ratings
Facts
💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Let's Encrypt, expires 2026-11-28 | TLS handshake from our servers | |
| Domain registration | 1997-12 (28 years old) | RDAP registry record | |
| First seen on the web | 1997 | Internet Archive | |
| Popularity rank | #2377 on Majestic Million | Majestic Million list | before 2026-09-25 |
| Hosting | GOOGLE-CLOUD-PLATFORM - Google LLC, US, NL | IP and AS lookup | |
| Registrar | Nom-iq Ltd. dba COM LAUDE | RDAP registry record | |
| DNS | googledomains.com | Nameserver records | |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 4 recorded points since 2026-09-18, 10 → 45 | HasTrust score model |
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Checked 17 days ago. · How we score →
Frequently asked
Is EACH OTHER legit?⌄
Mixed. HasTrust trust score: 53/100. Bol.com is a legitimate and long-established Dutch marketplace, but it is currently experiencing a significant decline in customer satisfaction. While it remains a safe place to shop in terms of business legitimacy, many recent customers report major frustrations with poor customer service, difficulties resolving issues with third-party sellers, and problems with returns and refunds. If you choose to buy here, be aware that you may face significant hurdles if your order is not perfect. For a more reliable experience, especially with electronics, consider specialized retailers with better service reputations.
Is EACH OTHER a scam?⌄
Possible concerns from our check: Significant recent decline in customer service quality reported by users; Frequent reports of being redirected to third-party sellers for support, often with poor results; Systemic issues with return handling and refund processing for marketplace items
What is the EACH OTHER trust score?⌄
HasTrust rates EACH OTHER 53/100 (Mixed). Buy this instead
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