Is Dick's Sporting Goods Legit?
HasTrust rates Dick’s Sporting Goods Mixed (68/100), checked 2026-06-26: F rating from the Better Business Bureau; Significant history of unresolved consumer complaints regarding online orders; 2024 data breach involving customer information disclosure.
Wondering if Dick's Sporting Goods is legit? It is a genuine, long-established American retailer, so there's no risk of a fake storefront. That said, its online operations draw consistently poor feedback over shipping delays, damaged items, and difficult customer service, which is why HasTrust rates it 60/100 (Mixed).
What we measured
Why this score?
Dick’s Sporting Goods is a legitimate, long-established American retailer, so there is no risk of it being a fake storefront. However, its online operations receive consistently poor feedback due to shipping delays, damaged items, and difficult customer service experiences. For the best experience, it is highly recommended to shop in-store or use store-pickup options to avoid shipping complications and to ensure you are satisfied with the product before finalizing the purchase.
Video reviews
Pros
- Legitimate, long-established physical retailer with 850+ locations
- Access to genuine branded sporting goods and apparel
- In-store experience often rated much higher than online operations
- Convenient store-pickup options for many items
Cons
- Very poor online customer service and responsiveness
- Frequent reports of shipping delays, damaged goods, and order cancellations
- Inconsistent and sometimes contested refund processes
- F-rated by the Better Business Bureau for high volumes of unresolved complaints
- Disclosed 2024 data breach affecting customer information
⚠ Red flags
- F rating from the Better Business Bureau
- Significant history of unresolved consumer complaints regarding online orders
- 2024 data breach involving customer information disclosure
Better options
Why switch: Often offers more reliable delivery, robust return processes, and transparent customer service for general goods.
Specialized sporting goods retailer often noted for better value and service in its specific niche.
What web sources say (not checked by us)
Third-party ratings
Facts
Based on 8 sources
atoplegal.comDICK'S Sporting Goods Reviews | Read Customer Service Reviews of www.dickssportinggoods.comDICK'S Sporting Goods Review | Best Sporting Goods StoresDick's Sporting Goods Inc | BBB Business Profile | Better Business BureauDick's Sporting Goods Inc | BBB Business Profile | Better Business BureauDick's Sporting Goods Inc | BBB Reviews | Better Business BureauDick's Sporting Goods Inc | BBB Business Profile | Better Business Bureau479 Dicks Sporting Goods Reviews | dickssportinggoods.com @ PissedConsumer💬 Ask about this shop
Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.
🛡️ Site safety check
What you should do
- Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
- Place a small first order before trusting it with a big one.
- Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
🔍 What we checked ourselves
Each row is a check HasTrust ran, and the day it ran.
| Check | What we found | How | When |
|---|---|---|---|
| HTTPS certificate | Valid — Sectigo Limited, expires 2026-12-10 | TLS handshake from our servers | before 2026-06-26 |
| Domain registration | 1999-01 (27 years old) | RDAP registry record | before 2026-06-26 |
| First seen on the web | 2000 | Internet Archive | before 2026-06-26 |
| Popularity rank | #6145 on Majestic Million | Majestic Million list | before 2026-06-26 |
| Blocklist | Not listed | HasTrust blocklist | |
| Trust score history | 2 recorded points since 2026-06-26, 60 → 60 | HasTrust score model |
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Checked 95 days ago. · How we score →
Frequently asked
Is Dick’s Sporting Goods legit?⌄
Mixed. HasTrust trust score: 68/100. Dick’s Sporting Goods is a legitimate, long-established American retailer, so there is no risk of it being a fake storefront. However, its online operations receive consistently poor feedback due to shipping delays, damaged items, and difficult customer service experiences. For the best experience, it is highly recommended to shop in-store or use store-pickup options to avoid shipping complications and to ensure you are satisfied with the product before finalizing the purchase.
Is Dick’s Sporting Goods a scam?⌄
Possible concerns from our check: F rating from the Better Business Bureau; Significant history of unresolved consumer complaints regarding online orders; 2024 data breach involving customer information disclosure
What is the Dick’s Sporting Goods trust score?⌄
HasTrust rates Dick’s Sporting Goods 68/100 (Mixed). Buy this instead
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