Is Arrow surge inc legit?

Be careful. HasTrust rates Arrow surge inc Caution (45/100), checked 2026-09-07: Reports of failure to honor refund commitments; Complaints regarding slow shipping and lack of response to customer inquiries; Allegations of receiving used or defective items despite purchasing as new.

Caution🛒 ShopSkip

🔗https://arrowforge.de

What we measured

✓On the public web since 2011 (Internet Archive)

✓Valid HTTPS encryption (certificate by Sectigo Limited)

✓Displays the Trusted Shops trust seal — issuer certificate names this shop, verified automatically

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Arrowforge is a specialized archery shop with a mixed reputation. While they maintain a presence on review platforms like Trustpilot, customer experiences are inconsistent. Some shoppers are satisfied, but others have reported significant issues, including delayed shipping, poor communication, and disputes over refunds or damaged goods. Given these recurring complaints regarding customer service and order fulfillment, it is advisable to proceed with caution or choose a more reliably rated alternative.

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Video reviews

Pros

Offers a wide selection of specialized archery equipment.
Some customers report positive interactions with customer service on certain orders.

Cons

Some users reported receiving damaged or used items instead of new ones.
Inconsistent resolution of warranty and refund claims.

⚠ Red flags

Reports of failure to honor refund commitments.
Complaints regarding slow shipping and lack of response to customer inquiries.
Allegations of receiving used or defective items despite purchasing as new.

Better options

💡 Smarter pick

Knivesandtools.nl€161.49

Why switch: A highly rated, well-established specialist retailer that offers transparent return policies and reliable service for Leatherman products.

View →Check it →

Leatherman Official Store (EU)€179.00

The manufacturer's official site is the safest place to purchase, guaranteeing authenticity and full warranty support.

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What web sources say (not checked by us)

+Contact information provided

+Presence on review platforms

Third-party ratings

Trustpilot4.1/5

Facts

Connection Valid HTTPS certificate

Certificate valid until 2027-02-10 (156 days) · Sectigo Limited

From web sources

Business type: Sporting goods/Archery shop

Based on 8 sources

Arrowforge Reviews 40 Arrowforge Reviews | Read Customer Service Reviews of arrowforge.de Leatherman Surge 830165 Stainless Steel, multitool | Voordelig kopen bij knivesandtools.nl Leatherman Surge Multitool - 21 functies - volwaardige roestvrij staal - Vergelijk prijzen met Kelkoo - (Augustus 2026)Surge Multitool | Leatherman Surge Multitool | Leatherman Is Surge Store betrouwbaar? Reviews en keurmerk Surge Store - Empower your technology

HasTrust summarizes public web sources and can be wrong or out of date. Not a guarantee of safety or quality — always verify before you buy or pay.

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Answers come from what we checked about this site — the AI only picks the topic, it writes nothing.

🛡️ Site safety check

–Domain age unknown

✓Valid HTTPS encryption (certificate by Sectigo Limited)

✓On the public web since 2011 (Internet Archive)

–Hosted by STRATO - Strato GmbH, DE — servers registered in DE.

–DNS managed by rzone.de.

✓Displays the Trusted Shops trust seal — issuer certificate names this shop, verified automatically

What you should do

Only buy here if you can pay with full buyer protection — and expect problems with delivery or returns.
Verify the company: a real registered address, working phone number and reachable customer service.
If the deal looks too good to be true, it is — compare the price on a shop you already trust.

🔍 What we checked ourselves

Each row is a check HasTrust ran, and the day it ran.

Check	What we found	How	When
HTTPS certificate	Valid — Sectigo Limited, expires 2027-02-10	TLS handshake from our servers	before 2026-09-07
First seen on the web	2011	Internet Archive	before 2026-09-07
Hosting	STRATO - Strato GmbH, DE	IP and AS lookup	before 2026-09-07
DNS	rzone.de	Nameserver records	before 2026-09-07
Blocklist	Not listed	HasTrust blocklist	2026-10-07
Trust score history	3 recorded points since 2026-09-07, 45 → 45	HasTrust score model	2026-09-25

Trust score history3 changes · 18d

Low 45High 50Now 45

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Checked 30 days ago. · How we score →

Shop policy, from their own pages

Their own policy page says: you pay the return shipping; refunds go back to your original payment method; you may have to pay customs duties or import taxes on delivery; standard delivery (Deutschland) takes 1–3 days.

What their page says, word for word

“Sie tragen die unmittelbaren Kosten der Rücksendung der Waren.” — their page
“Für diese Rückzahlung verwenden wir dasselbe Zahlungsmittel, das Sie bei der ursprünglichen Transaktion eingesetzt haben, es sei denn, mit Ihnen wurde ausdrücklich etwas anderes vereinbart; in keinem Fall werden Ihnen wegen dieser Rückzahlung Entgelte berechnet.” — their page
“Kunden außerhalb der EU: Beachten Sie, dass möglicherweise weitere Kosten durch Verzollung und Einfuhr anfallen können, die Sie selbst entrichten müssen.” — their page
“Soweit in der Artikelbeschreibung keine andere Frist angegeben ist, erfolgt die Lieferung der Ware in Deutschland innerhalb von 1-3 Tagen, bei Auslandslieferungen innerhalb von 2-7 Tagen nach Auftragsbestätigung” — their page

Read on 2026-10-05. This is what the shop states about itself, not a promise from us; we only show what we found on their page.

Frequently asked

Is Arrow surge inc legit?⌄

Caution. HasTrust trust score: 45/100. Arrowforge is a specialized archery shop with a mixed reputation. While they maintain a presence on review platforms like Trustpilot, customer experiences are inconsistent. Some shoppers are satisfied, but others have reported significant issues, including delayed shipping, poor communication, and disputes over refunds or damaged goods. Given these recurring complaints regarding customer service and order fulfillment, it is advisable to proceed with caution or choose a more reliably rated alternative.

Is Arrow surge inc a scam?⌄

Possible concerns from our check: Reports of failure to honor refund commitments.; Complaints regarding slow shipping and lack of response to customer inquiries.; Allegations of receiving used or defective items despite purchasing as new.

What is the Arrow surge inc trust score?⌄

HasTrust rates Arrow surge inc 45/100 (Caution). Skip

What is the return policy of Arrow surge inc?⌄

Their own policy page says: you pay the return shipping; refunds go back to your original payment method.

Will I pay customs fees when ordering from Arrow surge inc?⌄

Their own shipping page says you may have to pay customs duties or import taxes on delivery.

How long does delivery from Arrow surge inc take?⌄

Their own shipping page says standard delivery (Deutschland) takes 1–3 days.

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