alpinetrek.co.uk
60
Mixed🛒 ShopWait
🔗https://alpinetrek.co.uk

Alpine Trek (operated by the German company Bergfreunde) is a legitimate retailer, but customers should be aware that it is not a UK-based store. Many shoppers find good deals on high-quality outdoor gear, but a notable segment reports significant issues with delivery delays, customs complications, and slow or difficult refund processes. Be cautious if you need items by a specific date, and note that it is distinct from the similarly named 'Alpine Treks' tour operator.

alpinetrek.co.uk product imagealpinetrek.co.uk product imagealpinetrek.co.uk product imagealpinetrek.co.uk product image

Video reviews

Pros

  • Competitive pricing and frequent sales on outdoor gear
  • Large selection of reputable outdoor brands
  • Many customers report successful, trouble-free transactions

Cons

  • Reports of significant delivery delays and customs issues for UK customers
  • Inconsistent customer service and difficulties reaching support
  • Complex or slow refund processes for returns
  • Potential for misleading price-tracking and cashback rejection issues on third-party platforms

⚠ Red flags

  • Confusion between this retail site and unrelated 'Alpine Treks' tour operators
  • Reports of orders not arriving and tracking issues
  • Frustration with post-Brexit shipping and customs procedures

Safety signals

Clear contact info
Stated return policy
Secure payment options
Presence on review/complaint sites

Facts

Domain registered 2016-06 · 9 years old
Connection Valid HTTPS certificate
Certificate valid until 2026-08-10 (47 days) · Google Trust Services
Headquarters location: Germany (operating as Bergfreunde)
Warehouse location: Southwestern Germany
Return processing time: Up to 21 days

Better options

💡 Smarter pick
Go Outdoors

Why switch: Allows for price matching against Alpine Trek prices if you find a better deal online.

OM
Other major outdoor retailers

Comparing prices across multiple established UK retailers is recommended as Alpine Trek pricing can fluctuate significantly by size and availability.

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