DSW is a legitimate, long-established retailer owned by a publicly traded company, so you can trust that their products are authentic. While they are safe for shopping, they have a poor reputation for online customer service, specifically regarding refund delays and return issues. For the best experience, consider shopping or returning items in-store, or pay with a credit card that offers chargeback protection if ordering online.
Videoreviews
Pluspunten
- Established, legitimate, publicly traded company
- Authentic, brand-name merchandise
- Easy in-store returns and exchanges
- Strong, free loyalty program (DSW VIP)
Minpunten
- Consistently poor online customer service reviews
- Frequent reports of missing or delayed online refunds
- $8.50 deduction for prepaid return labels
- Occasional reports of receiving incorrect, used, or damaged items in online orders
⚠ Waarschuwingssignalen
- Poor third-party ratings on sites like Trustpilot and BBB due to service issues
- History of a 2005 data breach and a 2025 TCPA spam-text settlement
Veiligheidssignalen
Third-party ratings
Feiten
Betere opties
Waarom overstappen: Often cited as a competitor with a stronger reputation for online customer service and return processes.
Considered a reputable alternative for footwear with generally well-regarded customer service.
Gebaseerd op 8 bronnen
DSW Review 2026: Legit & Safe? Trust Score 66/100DSW Shoe Warehouse Reviews | Read Customer Service Reviews of www.dsw.comDSW Designer Shoe Warehouse | BBB Business Profile | Better Business BureauDesigner Brands Inc. | BBB Business Profile | Better Business BureauDesigner Brands Inc. | BBB Business Profile | Better Business BureauIs DSW Legit or Fake? Latest Review by Experts (2025) – Freaky Shoes®DSW Reviews (From Verified Customers)DSW Reviews | Read Customer Service Reviews of dsw.comKopersmeldingen
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Veelgestelde vragen
Is DSW (Designer Shoe Warehouse) betrouwbaar?⌄
Gemengd. HasTrust-trustscore: 66/100. DSW is a legitimate, long-established retailer owned by a publicly traded company, so you can trust that their products are authentic. While they are safe for shopping, they have a poor reputation for online customer service, specifically regarding refund delays and return issues. For the best experience, consider shopping or returning items in-store, or pay with a credit card that offers chargeback protection if ordering online.
Is DSW (Designer Shoe Warehouse) oplichterij?⌄
Mogelijke aandachtspunten uit onze check: Poor third-party ratings on sites like Trustpilot and BBB due to service issues; History of a 2005 data breach and a 2025 TCPA spam-text settlement
Wat is de trustscore van DSW (Designer Shoe Warehouse)?⌄
HasTrust beoordeelt DSW (Designer Shoe Warehouse) met 66/100 (Gemengd). Buy
Toon je live HasTrust-score op je eigen site — het linkt hierheen zodat bezoekers de volledige check kunnen zien. Hoe het werkt ↗
