Is Reverb Legit for Guitars?

HasTrust évalue Reverb comme Mitigé (72/100), vérifié le 2026-06-23: Customer support is often criticized for being difficult to reach, relying heavily on automated systems or chatbots; Return policies and shipping costs are set by individual sellers, leading to inconsistency; Some users report dissatisfaction with high fees and lack of transparency regarding total costs.

Wondering if Reverb is legit for guitars? HasTrust gives it a 75/100 (Trusted) rating: Reverb is a legitimate, widely used marketplace for musical instruments, owned by Etsy, and safe to use when you pay on-platform and check seller ratings. Buyers do report inconsistent customer support and strict buyer-protection timelines, so research individual sellers and return policies before completing a purchase.

72

Mitigé🏪 Place de marchéUnsure

🔗https://reverb.com

Ce que nous avons vérifié nous-mêmes

✓Domaine enregistré depuis plus de 23 ans

✓Sur le web public depuis 1997 (Internet Archive)

✓Chiffrement HTTPS valide (certificat de Let's Encrypt)

Pourquoi ce score ?

Point de départ (aucune preuve dans un sens ou l'autre)50

Domaine enregistré il y a plus de 10 ans+10

Parmi les sites les plus visités (rang #8029)+12

Score de confiance72

Reverb is a legitimate and widely used marketplace specifically for musical instruments, owned by Etsy. While it is a safe platform to use when following standard precautions—such as paying on-platform and checking seller ratings—users frequently report frustrations with inconsistent customer support, strict buyer protection timelines, and variable seller experiences. It is recommended to thoroughly research sellers and understand individual return policies before completing any purchase.

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Avantages

• Largest dedicated online marketplace for musical instruments and gear.
• Includes Reverb Buyer Protection for eligible orders to cover lost, damaged, or significantly not-as-described items.
• Useful features like a price guide and extensive selection of new, used, and vintage gear.

Inconvénients

• Customer support is often criticized for being difficult to reach, relying heavily on automated systems or chatbots.
• Return policies and shipping costs are set by individual sellers, leading to inconsistency.
• Some users report dissatisfaction with high fees and lack of transparency regarding total costs.
• There is a strict 7-day window for reporting issues to qualify for Reverb Buyer Protection, which some users find too restrictive.
• Multiple reports of unresponsive customer support or difficulty reaching a human agent.
• Risk of purchasing from dishonest or unreliable individual sellers on the platform.
• Concerns regarding the strictness of the 7-day buyer protection reporting window.

Meilleures options

💡 Choix plus malin

eBay

Pourquoi changer : A broader marketplace that also features musical instruments, often with competitive pricing and established buyer protection policies.

Vérifier →

LM

Local music shops or classifieds (e.g., Craigslist, Facebook Marketplace)

Allows for hands-on inspection of instruments before purchase, eliminating concerns about shipping damage or condition misrepresentation.

Ce que disent les sources web (non vérifié par nous)

+Established business

+Stated return policy

+Secure payment options

?Presence on scam-report/review sites (BBB)

Third-party ratings

Better Business Bureau1.01/5

Trustpilot4.0/5 (approximate)

Faits

Domaine enregistré 2002-11 · il y a 23 ans

Connexion Certificat HTTPS valide

Certificat valide jusqu'au 2026-09-08 (77 jours) · Let's Encrypt

Selon des sources web

Founded year: 2013

Headquarters: Chicago, United States

Parent company: Etsy

Buyer protection reporting window: 7 days from delivery

Basé sur 8 sources

Reverb Reviews | Read Customer Service Reviews of reverb.comReverb.com Reviews - Read 433 Genuine Customer Reviews | reverb.comReverb.com, LLC | BBB Reviews | Better Business BureauReverb.com Reviews – Legit & Reliable or Scam? 9 Verified Ratingsatoplegal.comBuyer Protection | ReverbHow do returns work for buyers on Reverb? – Reverb.comTrust and safety on Reverb – Reverb.com

HasTrust résume des sources web publiques et peut être erroné ou obsolète. Aucune garantie de sécurité ou de qualité — vérifiez toujours avant d'acheter ou de payer.

Vérifié il y a 98 jours. · Notre notation →

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