kogan.com
60
GemischtBuy this instead
🔗https://kogan.com

Kogan is a legitimate, large, and publicly-traded Australian retailer, not a scam. However, it is widely criticized for poor after-sales support, difficulty with refunds, and aggressive "Kogan First" subscription practices. While you may find competitive prices, many experts and shoppers advise using caution and suggest avoiding Kogan-branded appliances, as the risk of poor service if an issue arises is significant.

kogan.com product imagekogan.com product imagekogan.com product imagekogan.com product image

Video-Testberichte

Pro

  • Competitive pricing and frequent sales/deals
  • Very wide range of products and services available in one place
  • Large, established Australian business (ASX-listed)

Kontra

  • Very poor after-sales customer service (often AI-gated, no direct phone support)
  • Difficulty obtaining refunds or resolutions for faulty items
  • "Kogan First" loyalty program frequently cited for unauthorized auto-renewal charges
  • Mixed product quality, particularly for private-label appliances

⚠ Warnsignale

  • Extremely low independent customer review scores for service and support
  • Numerous reports of problematic auto-renewal billing practices for "Kogan First" memberships
  • Significant complaints regarding lack of response to delivery issues and faulty products

Sicherheitssignale

Established Australian business (ASX-listed)
Valid SSL certificate
Clear and responsive customer service contact options
Transparent return/refund process
Presence on consumer-advocacy and scam-report sites (with warnings)

Third-party ratings

Trustpilot3.4/5
ComplaintsBoard1.0/5

Fakten

Domain registriert 1996-06 · 30 Jahre alt
Verbindung Gültiges HTTPS-Zertifikat
Zertifikat gültig bis 2026-11-22 (155 Tage) · GlobalSign nv-sa
Business Type: ASX-listed Australian retailer (KGN) founded in 2006
Business Model: Marketplace for third-party sellers, private-label electronics, and services

Bessere Optionen

💡 Klügere Wahl
Amazon Australia

Warum wechseln: Generally offers superior customer support, more reliable return processes, and transparent pricing compared to Kogan's marketplace model.

TM
Trade Me

A well-established and generally more transparent alternative for various products if looking for different regional options.

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Häufige Fragen

Ist is kogan legit seriös?

Gemischt. HasTrust-Trust-Score: 60/100. Kogan is a legitimate, large, and publicly-traded Australian retailer, not a scam. However, it is widely criticized for poor after-sales support, difficulty with refunds, and aggressive "Kogan First" subscription practices. While you may find competitive prices, many experts and shoppers advise using caution and suggest avoiding Kogan-branded appliances, as the risk of poor service if an issue arises is significant.

Ist is kogan legit Betrug?

Mögliche Bedenken aus unserer Prüfung: Extremely low independent customer review scores for service and support; Numerous reports of problematic auto-renewal billing practices for "Kogan First" memberships; Significant complaints regarding lack of response to delivery issues and faulty products

Wie ist der Trust-Score von is kogan legit?

HasTrust bewertet is kogan legit mit 60/100 (Gemischt). Buy this instead

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