Is Made In Cookware Legit?

Wondering if Made In Cookware is legit? HasTrust rates it 68/100 (Mixed): it's a legitimate, well-regarded brand praised for its stainless and carbon steel lines, but it has real customer service weaknesses, including an F rating from the Better Business Bureau and frequent reports of slow support and shipping. It's safe to order from, though buying through a major retailer can give you better service coverage.

madeincookware.com
70
Mixed🛒 ShopBuy
🔗https://madeincookware.com
Why this score?
Base reputation68
Among the most-visited sites (rank #106974)+2
Trust score70

Made In Cookware is a legitimate and well-regarded brand known for high-quality stainless steel and carbon steel products, which are often recommended by professional chefs. While the company is safe to order from, it has significant customer service weaknesses, including an F rating from the Better Business Bureau and frequent reports of slow support and shipping issues. If you choose to buy, prioritize their stainless or carbon steel lines for the lifetime warranty, and consider purchasing through a major retailer like Crate & Barrel or Williams-Sonoma for better customer service coverage.

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Made In Cookware product imageMade In Cookware product imageMade In Cookware product imageMade In Cookware product image

Video reviews

Pros

  • Strong product performance in editorial and professional reviews
  • High-quality materials like stainless steel and carbon steel with lifetime warranties
  • Direct-to-consumer model reduces middleman markups
  • Widely used in professional kitchens

Cons

  • F BBB rating due to many unanswered complaints
  • Middling to low customer service reputation with reports of slow email-only support
  • Specific warranty limitations and mixed user satisfaction regarding non-stick lines
  • Reports of shipping delays and refund friction

⚠ Red flags

  • F rating from the Better Business Bureau due to failure to respond to a high volume of complaints
  • Substantial negative user feedback on third-party sites regarding customer service and warranty resolution
  • Ongoing US class action regarding non-stick marketing claims

Safety signals

Clear contact info
Stated return policy
Secure payment options
Presence on consumer complaint sites (BBB, Trustpilot)

Third-party ratings

Third-party reviews and ratings3.3/5 (Trustpilot) / F (BBB)

Facts

Domain registered 2017-05 · 9 years old
Connection Valid HTTPS certificate
Certificate valid until 2026-07-29 (35 days) · Let's Encrypt
Founded: 2017
Return Policy: 60-day free returns window (for unused items in original packaging)
Warranty: Lifetime on metal lines; 2-year on non-stick products

Better options

💡 Smarter pick
All-CladMid-range/Premium

Why switch: A long-established, highly reputable industry standard that many consider the benchmark for stainless steel cookware.

G
GreenPanMid-range/Budget

Often cited as a competitor for non-stick cookware, sometimes with different warranty structures.

HasTrust summarizes public web sources and can be wrong or out of date. Not a guarantee of safety or quality — always verify before you buy or pay.

🛡️ Site safety check

Domain registered 9+ years ago
Valid HTTPS encryption (certificate by Let's Encrypt)
On the public web since 2017 (Internet Archive)
Among the ~1M most-visited sites on the web (Majestic Million #106974)

What you should do

  • Use a payment method you can charge back (credit card or PayPal) — skip bank transfer or "friends & family".
  • Place a small first order before trusting it with a big one.
  • Search the shop's name plus "reviews" or "scam" for recent experiences before paying.
Compare Made In Cookware with 2 alternatives →
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Checked 48 days ago. · How we score →

Frequently asked

Is Made In Cookware legit?

Mixed. HasTrust trust score: 70/100. Made In Cookware is a legitimate and well-regarded brand known for high-quality stainless steel and carbon steel products, which are often recommended by professional chefs. While the company is safe to order from, it has significant customer service weaknesses, including an F rating from the Better Business Bureau and frequent reports of slow support and shipping issues. If you choose to buy, prioritize their stainless or carbon steel lines for the lifetime warranty, and consider purchasing through a major retailer like Crate & Barrel or Williams-Sonoma for better customer service coverage.

Is Made In Cookware a scam?

Possible concerns from our check: F rating from the Better Business Bureau due to failure to respond to a high volume of complaints; Substantial negative user feedback on third-party sites regarding customer service and warranty resolution; Ongoing US class action regarding non-stick marketing claims

What is the Made In Cookware trust score?

HasTrust rates Made In Cookware 70/100 (Mixed). Buy

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